Position Summary

This role performs clerical/secretarial tasks under general guidance of professional personnel including preparation of correspondence, reports and other documents.

Essential Functions / Key Responsibilities

Provides information and addresses issues for employees regarding employee benefits plans or programs that may include leave of absence, health and dental programs, life insurance, retirement benefits, etc.
Processes enrollments and qualifying events for health, dental and other employee benefit programs.
Submits, reconciles, and maintains various premium payments to insurance carriers.
Acts as a liaison with insurance companies to resolve any issues or discrepancies related to billing and coverage.
Coordinates all leave of absence payments of premiums and invoices for COBRA employees and non-paid employees as needed.
Accurately enters and updates employee benefit information in HR systems and databases.
Completes and responds to insurance verification requests or claims from Attorney General, Social Security Administration, Disability Insurance Carriers in a timely manner.
Completes and files subpoena requests as it pertains to benefit elections.
Provides leave of absence administration to include initiating leave of absence requests, answering questions, maintaining FMLA benefits, calculating leave balances, tracking intermittent leaves of absence, documenting non-occupational duty and verifying and communicating return to work status.
Ensures the department remains in compliance with relevant regulations and reporting requirements related to employee benefits plans and programs.
Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Minimum Requirements

High school diploma or GED equivalent recognized by the Texas Education Agency or a regional accrediting agency.
3 + years related experience, general knowledge of routine office procedures to include customer service, telephone etiquette, efficient and effective filing and record keeping procedures.

Wilkinson Staffing Agency: a Good Job company

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