This opportunity is NOT with Guide to HR, but for the Client of Guide to HR.
Company Info
- B2B AI Tech Solutions PLUS Services
- Series C funded in Feb 2022
- VC backed Sequoia
- Global (US & EMEA)
Position Information
Location: Get the best of both worlds! Dive into dynamic in-office energy 2 days a week (typically), sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base. It's the perfect harmony of productivity and personal freedom.
This position is based out of our Indy office and will be expected to work in the office in a hybrid capacity.
However, we will consider candidates located in Washington D.C., NYC, or Boston. Candidates in those locations start as fully remote and then transition to hybrid once offices are opened. Light travel (10%) is necessary to our Indianapolis and Emeryville, CA offices to handle issues on-site.
Compensation:
- Market-based salary, which will depend on level, skills, and experience. The base salary could range from $107,500 - $134,500. Slightly higher range available for DC, NYC, and Boston.
- Meaningful equity
- 401(k) matching
Other Benefits:
- Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, the company pays for basic life insurance, short-term disability, and long-term disability.
- Paid parental leave is provided after 6 months.
- Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle.
Position Details
We're looking for an experienced IT/Security manager who loves working with the team to solve hard problems, managing complex projects, and interacting with a variety of stakeholders. This position is for someone who has strong domain expertise, great stakeholder management skills, proven experience managing a team to business results, and the ability to manage competing projects and new initiatives within the IT and Security domains.
The initial remit is to serve as the DRI of all IT and Security for the company. That includes software and hardware procurement & provisioning, identity management, and working with consultants to develop and manage a great, enduring enterprise security posture in service of our revenue goals. The role reports to the VP, Operations, and currently has one direct report.
Key Responsibilities:
- Lead Enterprise Security Strategy & Operations: Reduce risk, oversee security tools, manage incident response, and collaborate cross-functionally with Legal & Compliance, along with executive stakeholders, to ensure a holistic approach.
- Manage & Optimize IT Infrastructure & Services: Oversee IT operations across 4 regions in two continents (US & EMEA), managing hardware, software, and internet administration, set and meet service level agreements (SLAs), and ensure optimal employee productivity through tool rationalization and configuration.
- Drive a Secure & Productive IT Environment: Manage software lifecycle, handle employee laptops across various operating systems, and promote a strong security program through training and best practices.
- Maintain Budget & Governance: Partner with Finance to define and manage the IT budget, oversee equipment and solutions for offices, and create and maintain relevant IT documentation (policies, procedures).
- Foster Collaboration & Innovation: Collaborate with cross-functional teams, evaluate and deploy new security tools, and maintain a multi-year IT cybersecurity roadmap to address evolving threats and support the company's goals.
- Drive Revenue through IT Service: Own the timely completion of security questionnaires and technical involvement in RFP processes, and promptly address customer questions on security by working with engineering stakeholders internally.
- Other duties as assigned.
Ideal Candidate Description:
Experience:
- 10+ years of experience in IT security, information technology, or a combination of both (minimum)
- Experience leading and managing an IT team using a modern tech stack with SaaS productivity tools (Slack, GSuite, Atlassian suite) and Mac inventory
- Experience developing and implementing security policies, procedures, and standards
- Experience conducting security risk assessments and audits
- Experience with security technologies and controls (firewalls, intrusion detection systems, XDR/EDR, encryption, authentication, tokenization etc.)
- Experience with incident response and disaster recovery planning
- Deep experience with at least once project management tool (i.e. Jira)
- Experience running an IT Help Desk to high-performance and within SLAs
Skills & Abilities:
- Strong understanding of current IT security threats and vulnerabilities
- Service mindset: Meets the needs of colleagues
- Excellent communication, presentation, and negotiation skills
- Ability to build strong relationships with both technical and non-technical stakeholders
- Ability to manage software and hardware budgets
- Excellent analytical and problem-solving skills
- Strong time management and organizational skills
- Ability to work independently and as part of a team
- Familiar supporting Windows, Mac, and Linux users
- Strong understanding of the cybersecurity landscape, and ability to drive build-vs-buy decisions and integration timelines
Education/Licenses/Certifications:
- Bachelor’s Degree or equivalent experience in Information Security, Computer Science, Electrical Engineering, or related fields
- Preferred: Hold a relevant certification (ITIL, CITP, CISA…)
Authorization to work in the U.S. is a precondition of employment. This role requires US citizenship and residence in the US.
Please send inquiries with your resume and/or LinkedIn profile link to gwenevere@guidetohr.com.