Technical Writer

Cyborgwave • Full-time • Remote (United States, US) • $45 - $55 / hour • 3m ago

Job Description

Position: Technical Writer

Location: Austin, TX, 78744

Duration: 12+ Months contract with possible extension

Client: Texas workforce Commision

Job Description-

DESCRIPTION OF SERVICES

Description Of Services

Texas Workforce Commission (TWC) requires the services of one (1) Technical Writer, hereafter referred to as Worker(s), who meets the general qualifications of ITSAC Technical Writer, Level 2 and the specifications outlined in this document for TWC.

Duties

TWC’s Governance, Risk, and Compliance team is in need of a Technical Writer, Level 2 to perform technical writing assistance with updating Cybersecurity documentation. General duties shall include, but are not limited to, the following:

Develop and maintain standard operating policies and procedures (SOPs) and other technical documents
Responsible for all phases of document generation including research, writing, customer verification, incorporating updates and delivery
Coordinate meetings and collaborate with internal subject matter experts to collect and interpret input
Receives requests, plans and organizes work, and reports progress to management
Ensures compliance with all Federal, State, and agency laws, rules, policies, and procedures
Perform other duties as assigned.

Minimum Requirements

Years

Skills/Experience

4-7

Producing high level documentation in a technology environment

4-7

Strong working knowledge of Microsoft Office Suite, (Word, Excel, Outlook, PowerPoint, Visio, and SharePoint) and Adobe Acrobat Pro

4-7

Knowledge of and familiarity with Cybersecurity concepts

4-7

Skill writing and/or editing technical or business documents

4-7

Skill communicating with professional staff to develop positive effective working relationships and establish credibility, trust and confidence

4-7

Experience conducting high-level research with significant independence

4-7

Ability to deliver high-quality documentation paying attention to detail

4-7

Ability to quickly grasp complex concepts and make them easier to understand in text and graphics integrity and profiling source data

4-7

Ability to produce appropriate documentation for the intended audience

4-7

Ability to write user friendly operating procedures

4-7

Ability to work under pressure and successfully manage multiple overlapping deadlines

4-7

Ability to be self-motivated, proactive, work independently, and effectively manage your time

4-7

Ability to communicate effectively orally, in writing and on the telephone

4-7

Skilled at building strong customer relationships with excellent customer service

4-7

Knowledge of Texas State Government structure and the Texas Legislative process

4-7

Writing in a standard writing style, such as APA, MLA, or CMS.

4-7

Writing for style preferences, such as gerunds, active voice, etc.

Skills: writing,documentation,concepts