Responsibilities include, but not limited to:
- Executive Assistant Support
- Regular client interfacing (via phone/video conference)
- Email management (checking/organizing one or more inboxes for each client)
- Calendar management (coordinate internal and external meetings for multiple executives, manage hectic and complex calendars)
- Preparing materials such as presentations, expense reports, spreadsheets, documents, etc.
- Travel management (researching itineraries, making reservations, booking international and national flights, etc.)
- Assist with the development of communications and content (e.g. webinars, newsletters, emails, website content)
- Research tasks
- Support implementing digital marketing plans (i.e. scheduling newsletters or social media posts, etc)
- Operations Support - creating/executing/maintaining standard operating procedures, workflows, and processes
- Admin tasks associated with CRM software
KEY ATTRIBUTES
- Confident, decisive, and experienced communicator with strong written and verbal skills that can use tact and diplomacy when interfacing with different personalities
- Professional and friendly demeanor
- Detail-oriented and able to work efficiently with minimal errors
- Proactive and willing to suggest additional areas of responsibility that can be delegated
- Independently seek to identify and resolve problems by being a creative and proactive problem-solver - be solutions-focused
- Ability to work in a fast-paced virtual environment, manage priorities/deadlines accordingly
- Tech-savvy, eager, and quick to learn new technology
- Capable of performing duties with a high level of confidentiality and discretion while exhibiting integrity and trustworthiness with sensitive information
- Cope well with ambiguity and changes in direction as solutions are developed
- Ambitious, engaging, positive self-starter, flexible, patient, and open-minded with a great attitude
QUALIFICATIONS
- At least one year of experience working remotely required
- Must reside within the continental U.S. year-round
- Previous experience managing multiple clients, accounts, and projects required
- 2+ years of providing complex calendar management and email management required
- Experience with creating travel arrangements and compiling expense reports
- Available to complete work, communicate via email, have Zoom meetings etc. during business hours Monday – Friday
- At least 15 hours/week of availability
- Mac (preferred) or PC Computer (including webcam) with the most recent version of MS Office installed (all programs; PowerPoint, Word, Excel, and Outlook)
- A fast and reliable internet connection
- Smartphone with email capabilities and the ability to download various apps
- Preference to candidates proficient in common online programs/software used by small business owners.
- Technology confident - including but not limited to Microsoft Office, Google Suite, and common CRM and Project Management platforms
- Bachelor’s degree preferred