100% remote
Need valid and active LinkedIn
Must be Independent
Need 2 strong candidate on this
implementation of RCM solution for EM/HM Service Lines (pre-billing through post billing)
Project Manager Level II or III (2 Resources Needed) - Support Lead Program/PM III
- Manage specific projects under the Program directly
- Experienced with Revenue Cycle Management Software Implementations (CRITICAL)
- Experienced with leading high-profile projects
- Able to work well with leadership
- Smartsheet experience
- Excellent Communication
Essential Duties And Responsibilities
Managerial Responsibilities
- Successfully manage team of Project Managers and Business Analysts in the delivery of complex projects and programs through the complete lifecycle from initiation to closing; this includes ensuring the projects are on time, meeting business and technical requirements and are within the agreed upon scope and budget.
- Develops and delivers progress reports related to the projects and programs in their delivery area.
- Provides leadership, support, and guidance on IT PMO best practices to Project Managers and Business Analysts.
- Conducts 1-1 meeting sessions with team members to check-in regarding project status and to provide support and direction.
- Brings delivery team members together to share project information and help support each other as needed in a positive and welcoming team environment.
- Works with each team member independently to identify yearly goals including conducting multiple goal checkpoints throughout the year to ensure they are on a path to success.
Program Management Responsibilities
- Defines program strategy, objectives and success metrics for medium-high scale and medium-high impact programs.
- Develops and oversees dependent projects needed to reach program’s overall goals.
- Manages collaboration across project teams and reconciles interdependencies.
- Tracks program financial performance, risks, and issues.
- Provides strategic guidance to project managers and facilitates communication among the program’s cross-functional departments.
- Manages resource capacity planning for the program.
- Builds and maintains strong relationships with team members, vendors, and other departments involved in the projects. Owns stakeholder management; responsible for setting customer expectations and leading efforts to sustain customer satisfaction.
- Estimates resources and participants needed to achieve project goals. Quickly secures needed project resources through internal scheduling or external hiring or contracting.
- Assigns responsibilities, monitors, and summarizes progress of project.
- Identifies and resolves issues and conflicts within the project team.
- Identifies and manages project dependencies and critical path.
- Develops and delivers progress reports, proposals, requirements documentation, and presentations for team and for upper management.
- Proactively manages changes in project scope, identifies potential crises, devises, and leads execution of contingency plans.
- Defines project success criteria and disseminates them to involved parties throughout project life cycle. Uses project delivery metrics to measure and improve team performance.
- Conducts project postmortems and drives continuous improvement efforts.
- Assists in the development of best practices and tools for project execution and management. Leads efforts to standardize practices and consolidate tracking methods across all IT PMO projects.
- Actively seeks out and acts on opportunities for PM process improvement. Manage key stakeholders; communicate critical project information, and actionable insights, to the right stakeholders at the right time.
Education/Licensing/Certification
- PMP Certification
- Bachelor's degree from four-year college/university or extensive specialized training in related field
Experience
- 7+ years of project management experience
- Experience with Program Management preferred
- Various Project Management Tools (i.e. Smartsheet, ServiceNow, MS Project, etc.)
- 3-5 years of prior experience in physician practice management or other healthcare entity strongly preferred
- Demonstrated leadership skills managing projects in a matrixed environment
- Demonstrated ability to create and facilitate executive-level presentations
Knowledge And Skills
- Strong leadership, planning and organizational skills, including the ability to manage several workstreams simultaneously.
- Strong positive management skills to help motivate and drive team to success.
- Determination and focus to drive projects through to implementation.
- Excellent interpersonal, written, and oral communication skills.
- Team player, self-motivated and able to work on own initiative.
- Outstanding management and negotiation skills.
- Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues.
- Ability to balance conflicting and changing demands through prioritization and a pragmatic approach.
- Proactive self-starter with a dynamic and resilient nature, high degree of adaptability and flexibility to excel in a dynamic fast-paced environment.
- Ability to work independently, prioritize tasks and solve problems.
- Ability to effectively prioritize and execute tasks in a high-pressure environment departments.
- Strong risk assessment, problem resolution, negotiation, and influencing skills.
- Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
- Extensive knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques.
- Solid project management skills and the ability to multitask and manage multiple small to large projects in a cross-functional environment.
- Ability to present and explain technical information in a way that establishes rapport, persuades others and gains understanding.
- Ability to establish and maintain a high level of customer trust and confidence.
- Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
- Ability to react to project adjustments and alterations promptly and efficiently
- Flexible during times of change.
- Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
- Highly proficient in MS Word, MS Excel, MS PowerPoint.
