Robert Half is partnering with a global eCommerce enterprise in search of a highly skilled Program Manager to join their team in Seattle. This role requires an individual with a strong background in data analysis, risk management, and business operations optimization. The Program Manager will be responsible for overseeing cross-functional projects, managing risks and opportunities, and driving operational efficiency. The ideal candidate will have experience influencing key stakeholders, delivering complex projects, and optimizing business processes.
Location: Seattle, WA (remote but all candidates must be local to Seattle)
Duration: 2-month initial contract w/ potential for extension
Hours: 40 hours/week
Pay Rate: $80-90/hour
Key Responsibilities:
- Manage a high volume of requests and engagements in a fast-paced environment, ensuring seamless operations.
- Track existing metrics and develop new ones to validate schedule and team performance, ensuring alignment with organizational goals.
- Create and implement performance improvement plans in collaboration with internal and external stakeholders.
- Provide detailed performance reports in weekly and monthly forums for senior leadership and partner teams.
- Set measurable targets that support the overall objectives of the organization.
- Translate internal team requirements into actionable risks and opportunities, ensuring project success.
Top 3 Focus Areas:
- Data Analysis and Reporting: Demonstrated expertise in processing data, analyzing insights, and presenting key metrics to senior leadership for informed decision-making.
- Risk and Issue Management: Proficiency in developing, managing, and optimizing a comprehensive program-level risk, issue, and opportunity management framework.
- Business Operations Optimization: Experience in creating and streamlining operational processes to drive efficiency, centralization, and stakeholder adoption across the organization.
Required Skills and Experience:
- 5+ years of program or project management experience.
- Proven ability to use data and metrics to drive improvements.
- Experience owning program strategy, end-to-end delivery, and communicating outcomes to senior leadership.
- Strong communication skills, with the ability to present to senior leaders and collaborate with both business and technical teams.
- Exceptional problem-solving abilities, with a focus on delivering solutions to complex challenges.
- Bachelor’s degree required.
Preferred Qualifications:
- 5+ years of experience recommending and implementing solutions to achieve deliverables.
- Strong experience in developing structural solutions to ambiguous problems.
- Advanced Excel skills.
- MBA or Master’s degree in management, business administration, engineering, or a related field.
- 2+ years working directly with engineering teams.
- Experience working on aerospace products or projects is a plus.
