Contract
Orangeburg, NY
Job Shifts
- First shift (day), second shift (afternoon), third shift (night), along with weekend hours
Responsibilities
Learn and understand the data center site in order to manage events that put our critical systems at risk
Organize people, communication and knowledge to support problem follow-up and data center activity
Perform activity impact and risk assessment along with service notification at the appropriate level of awareness
Maintain accuracy of documentation and recorded details of physical assets and connections
Detect, investigate, and drive operating system issues affecting production equipment availability
Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling
Develop familiarity with the critical systems at each data center in order to provide a high level response and escalation
Requirements
Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files; Knowledge of Layer2 and 3 network concepts
Ability to prioritize work including active data center service and projects in flight
Desire to learn and take ownership of personal development
The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail
The ability to perform physical activities including walking, lifting, and climbing a ladder
Passion For Educating Others And Improving Our Team Capabilities
Desire to lead people, projects and problem investigation
Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling
Hands-on experience replacing server and network hardware
Familiarity with reporting tools including Grafana and Splunk
Awareness and some exposure to programming or scripting
Networking experience with sound knowledge of Cisco IOS and JunOS