A leading IT Managed Services Provider (MSP) is seeking a highly skilled and motivated IT Analyst to join a dynamic team. The organization specializes in providing comprehensive IT solutions and support to businesses of all sizes.
Requirements:
▪ Four or more years of experience as an IT Analyst or similar role, preferably within an MSP environment.
▪ A strong sense of accountability, professionalism, and a proactive attitude.
• Solid knowledge of various operating systems and proficiency in troubleshooting related issues. Windows Server 2016/2019/2022 setup, maintenance, and support
• Windows 10/11 setup, maintenance, and support
• Unix/Linux maintenance and support preferred
• Familiarity with computer network configurations and support, including TCP/IP, DNS, DHCP, VPN, firewalls, routers, and switches. SonicWALL firewall experience is a plus.
▪ In-depth knowledge of Cybersecurity best practices and implementation.
▪ Experience with cloud computing platforms and services (e.g., Microsoft 365, AWS, Azure, Google Cloud).
▪ Experience with VMWare and Hyper-V virtualization setup & maintenance.
▪ Experience with Microsoft Exchange, SQL, and Active Directory Maintenance & Support.
▪ Working knowledge of IT security principles and best practices.
▪ Excellent problem-solving skills and the ability to work under pressure to meet deadlines.
▪ Exceptional customer service and communication skills to interact effectively with clients and team members.
▪ ConnectWise & Labtech experience preferred.
▪ Minimum 2 years advanced education or certifications.
▪ Valid driver’s license and transportation.