As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members.
BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.
To learn more visit becu.org/careers.
PAY RANGE
The Target Pay Range for this position is $122,000.00-$149,100.00 annually. The full Pay Range is $94,500.00 - $176,500.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.
Benefits
Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.
Impact You’ll Make
As a Senior Program Manager – Member & Digital Experience (MDX), you will be a driving force behind the success of our products and services through leading and driving our rhythm of the business and monthly business reviews. Your expertise will empower our MDX teams to design and implement solutions that truly enhance our members' experiences. By leading efforts in planning, process evaluation, and continuous improvement, you’ll help BECU achieve its strategic goals and foster a culture of collaboration and innovation. This is your chance to make a meaningful impact and grow alongside a dedicated team.
- This role can be done remotely from WA, OR, ID, AZ, TX, SC, GA.
What You’ll Do
- Lead Project Teams: You’ll guide and participate in project teams, ensuring successful delivery of process improvements.
- Shape Strategic Direction: Collaborate with colleagues to develop and manage the strategic direction of MDX, aligning it with BECU’s goals.
- Implement Best Practices: Ensure the effective rollout of standards, policies, and processes, while establishing metrics to track success.
- Communicate Effectively: Produce clear and timely communications that provide leadership and direction.
- Foster Advocacy Programs: Partner with internal and external resources to design and implement programs that enhance employee and member advocacy.
- Manage Vendor Relationships: Oversee vendor contracts to ensure BECU members receive cost-effective and high-quality services.
- Facilitate Communication: Keep open lines of communication with all Credit Union employees to support collaboration and achieve goals.
- Drive Continuous Improvement: Commit to the ongoing enhancement of processes and service quality, contributing to Credit Union objectives.
- Maintain Reporting Standards: Handle necessary operational audits and management reporting, keeping records as required.
- Ensure Compliance: Maintain compliance with federal and state regulations, coordinating with departments to ensure adherence.
- Perform Additional Duties: Take on other responsibilities as assigned to support team and organizational success.
This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.
What You’ll Gain
- A collaborative and supportive work environment that encourages your professional growth.
- Opportunities to work with innovative teams passionate about making a difference.
- A role that directly impacts our community and enhances member experiences.
- Competitive benefits that prioritize your well-being and work-life balance.
Qualifications
Minimum Qualifications:
- B.A. or B.S. in business or equivalent work or education related experience.
- Seven years of experience in Program Management, Project Management, or similar functional experience required.
- Experience managing project teams required.
Desired Qualifications
- Financial Services industry preferred.
- Excellent verbal and written communication skills to effectively communicate in the English language.
- Excellent project management, effective leadership and negotiation skills.
Join The Journey
Ready to make an indelible impact? Eager to be part of a collaborative and innovative team where your ideas and contributions don’t just fill a role but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.
Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney
EEO Statement
BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
