About TIME
TIME is a global media brand built on decades of unparalleled trust and authority. Having celebrated our centennial this year, we continue to evolve as a brand at a juncture of innovation and transformation.
Our core purpose is to tell stories to a global audience across our unique platforms. We are looking for change makers from all backgrounds and walks-of-life, who embody TIME’s core values as well as our mission of informing, connecting, and engaging the world.
If you’re ready to take your next step with a 100 year-old startup, read more about this opportunity below. Keep scrolling for additional information about TIME.
The Role:
TIME is seeking an innovative and entrepreneurial Audience Coordinator to join its fast-growing global events team. The Audience Coordinator will report into the Global Head of Audience Strategy, TIME Events and will be responsible for delivering top-quality audiences across all TIME events, while understanding TIME’s overall event business as we expand.
The ideal candidate will have a marketing background with a focus on customer service, reporting and database management. Looking for someone with a strong attention to detail and a demonstrated ability to understand, engage and curate a variety of audiences with a cultural awareness and global understanding (including celebrities, C-suite executives, next-generation leaders and general consumers) for a variety of events (including intimate dinners, corporate luncheons and panels, black-tie galas, forums and summits).
Responsibilities:
- Customer Service: Manage multiple inboxes and respond to attendee inquiries within 48 hours.
- List Building: Research and compile targeted attendee lists for various events.
- Sponsor Deliverables: Track audience-related sponsor agreements and coordinate promotional materials.
- Operational Emails: Create and manage pre- and post-event communications, ensuring accuracy and timely delivery.
- Database Management: Maintain and segment attendee databases for accuracy.
- Project Timelines: Update event timelines and coordinate tasks using tools like Smartsheet and Google Sheets.
- Invitation Prep: Prepare and proof invitations before distribution.
- Tracking and Reporting: Update the Master Tracker and provide regular status updates to stakeholders.
- Quality Assurance: Review marketing materials for accuracy and conduct pre-event system testing.
- Registration Platform: Maintain registration tools, including tracking declines and creating promo links.
- File Organization: Organize event files and track related expenses.
- Survey Builds: Create and analyze surveys for event feedback.
- On-site Support: Coordinate check-in operations for events.
- Executive Briefs: Prepare briefs and manage RSVP lists for leadership.
- Seating Chart: Verify seating arrangements and ensure data accuracy.
Qualifications:
- 1-2 years of relevant experience in audience recruitment, marketing and customer service
- Experience with Bizzabo (or any strong registration platform) preferred
- Proficient in Microsoft Excel and Google Sheets (versed in formulas and shortcuts) Bonus if proficient in Salesforce and Pardot
- Excellent oral and written communication skills
- Ability to thrive in fast-paced, highly-collaboratåive environments
- Demonstrated interest in current events
- Must be able to travel to international and domestic event locations, and to think outside the box. Note - this role will mostly travel domestically.
Note: This position is not represented by the NewsGuild of New York.
Location:
This is a hybrid role reporting to TIME’s New York City office and may be expected to be physically present as needed (typically 3 days/week).
More About TIME:
Total Rewards
At TIME we believe our people are our greatest resource and taking care of our people is of the utmost importance. For that reason we offer competitive compensation and a full slate of benefits that start on your first day:
- Medical, vision, dental insurance
- Over 4 weeks of paid time off, in addition to paid company holidays (plus a culture that supports and encourages time to actually be taken!)
- 401k with a generous company match
- 12+ weeks paid parental leave
- Mentorship and community engagement experiences, including Employee Resource Groups
- Free print subscription to TIME Magazine
- Salary range for this position: up to $70,000 commensurate with experience
Equity, Diversity and Inclusion:
TIME is an equal opportunity employer. Our people drive the culture. Our culture drives the mission. Our mission drives the business. Our business impacts the world. An inclusive and diverse team not only makes our content and our products better, but our workplace stronger. Equity, diversity, and inclusion are top priorities in our recruiting and hiring, and our culture.