This job is with JPMorganChase, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Join as a key team player in experience design, contributing to impactful user experiences in the digital financial space.
As an Experience Design Associate in Chase MyHome, you will play a crucial role in conceptualizing, structuring, and detailing our offerings within the context of a broader user journey. Leveraging your developing knowledge of design and research practices collaborate with senior UX leads to execute tasks and projects that align with established policies and procedures. Your work will have a direct impact on mid-sized features or small collections of features within a discipline, ensuring a seamless and inclusive user experience. Contribute to the team's decision-making process and help drive customer-centric innovation strategies. At the Associate level, demonstrate your proficiency in core experience design craft skills, while continuously developing your expertise in these and other design-focused areas.
Job Responsibilities
- Contribute to the design and development of user experiences for mid-sized features or small collections of features and ensure alignment with user needs and business goals
- Apply interaction design principles to create seamless and engaging user flows and interactions across multiple platforms, such as web, mobile, and branch
- Participate in iterative design processes, incorporate user feedback and insights to improve the overall user experience
- Support the implementation of inclusive design practices taking into consideration diverse backgrounds and abilities to create accessible and user-friendly experiences
- Help to gather information on market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
- Additional bullets can be added – cannot exceed 11 bullets in total
Required Qualifications, Capabilities, And Skills
- 2+ years of experience or equivalent expertise in experience design or a related UX discipline within the digital product space
- Previous experience in visual design and interaction principles, with a focus on creating aesthetically appealing and functional digital experiences
- Demonstrated proficiency in storyboarding, wireframing, and prototyping to effectively communicate and refine design concepts
- Familiarity with accessibility guidelines, inclusive design practices, and assistive technologies to ensure a diverse and inclusive user experience
- Previous exposure to industry-standard design and prototyping tools (e.g., Figma, Sketch, or Adobe Creative Suite)
- Self-directed in both planning and structuring work and executing at expected levels of quality
- Prior work involves collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally with product managers and software engineers
- Able to show how your understanding of technical constraints and opportunities informed your design solutions
- Comfortable and confident when presenting work to cross-functional Directors
Preferred Qualifications, Capabilities, And Skills
- Advocate for Accessibility Guidelines and Inclusive Design practices
- Has shipped multiple successful digital products, demonstrating user- and human-centered design approaches
- Familiar with HTML, CSS, and JavaScript, frameworks such as React, and mobile UI standards
- Demonstrated understanding of how design connects with broader business value