Position: Remote Medical Scheduler
Overview
Join our dynamic team as a Remote Medical Scheduler, where you will play a crucial role in ensuring seamless patient care. In this remote position, you will manage appointment scheduling and coordinate the calendars of healthcare professionals, all while enjoying the flexibility of working from home after initial training. If you are diligent, passionate about healthcare, and excel in delivering exceptional service, this position could be your next career move.
Key Responsibilities
- Schedule and oversee patient appointments while balancing clinician availability, urgency, and patient preferences.
- Respond to a high volume of calls and emails, addressing patient inquiries and resolving scheduling conflicts.
- Maintain accurate and up-to-date records in our electronic medical records (EMR) system.
- Collaborate with healthcare providers and administrative staff to optimize scheduling and resource allocation.
- Process appointment changes, cancellations, and rescheduling promptly.
- Uphold patient confidentiality guidelines and adherence to facility policies.
Required Skills
- Strong attention to detail, particularly when managing intricate schedules from a remote setting.
- Excellent interpersonal skills for effective communication with patients and staff via phone and email.
- Self-directed with the capability to work independently and maintain productivity in a remote environment.
- Proficient in data entry and basic computer skills.
- Strong problem-solving skills to effectively navigate scheduling issues and patient concerns.
Qualifications
- High school diploma required; an associate’s or bachelor’s degree is preferred.
- A minimum of 2 years of experience in a healthcare environment, preferably in a scheduling capacity.
- Familiarity with medical scheduling software and EMR systems.
- Knowledge of medical terminology and insurance processes.
- Outstanding communication and customer service abilities.
- Proficient in multitasking, prioritizing, and delivering accuracy in a fast-paced setting.
- Strong organizational and time management skills.
Career Growth Opportunities
We are committed to your professional development and offer training and advancement opportunities to foster your career in medical administration.
Company Culture And Values
Our organization values collaboration, precision, and a genuine commitment to healthcare excellence. We foster a supportive environment where remote work is embraced, allowing you to thrive independently while contributing to our collective success.
Compensation And Benefits
- 401(k) Retirement Plan
- Competitive Salary
- Dental Insurance
- Health Insurance
- Home Office Stipend
- Paid Time Off (PTO)
- Vision Insurance
If you are enthusiastic about making a meaningful impact in healthcare and possess strong organizational and communication skills, we encourage you to apply for this rewarding remote role!
Employment Type: Full-Time