Title: Workplace Coordinator/Receptionist
Location: Palo Alto, CA
Duration: 6+ months with possible conversion and extension
Job Description:
The Workplace Coordinator will support the office by managing front desk operations, assisting with employee inquiries, coordinating meeting space bookings, handling mail services, and responding to facilities concerns. This role is essential in maintaining a positive and efficient workplace experience for all employees and visitors during the contract period.
Responsibilities:
- Greet and assist visitors and employees at the Welcome Desk.
- Manage visitor sign-in and security protocols.
- Address and resolve employee inquiries related to office services.
- Provide information and support regarding office policies and procedures.
- Log employee requests via a ticketing system.
- Meeting Space Coordination:
- Assist employees with booking and managing meeting spaces.
- Audit meeting room bookings using Google Calendar and make adjustments as needed.
- Ensure meeting rooms are well-maintained and equipped with necessary supplies.
- Oversee incoming and outgoing mail and package deliveries.
- Ensure timely distribution of mail to employees.
- Respond to and resolve facilities-related issues and concerns.
- Log tickets to record all facilities concerns.
- Coordinate with facilities management and vendors for maintenance and repairs.
Qualifications:
- Proven experience in office administration or a similar role. 1-2 years of experience.
- Ability to handle sensitive information with confidentiality.
- Customer service-oriented mindset.
- Proficiency in using productivity programs such as Google Docs, Sheets, Slides, Calendar, etc.
- Experience with service ticketing programs or other productivity tracking programs.