HURRICANE PREP!!!
WE ARE LOOKING FOR DISASTER RELIEF OC3 DATA ENTRY OPERATORS!
Job Title: Federal Disaster Relief OC3 Data Entry Operator
Contract: 3 month + contract
Location: Fully remote in eligible counties in US (EST hours)
Shifts: 8 hour shifts between 7am-1am EST
Pay: $17.20/hour + $4.57/hour SCA benefit
MUST BE ABLE TO PASS PUBLIC TRUST
Assists callers with questions and concerns related to the recent disaster, responds to customer inquiries with active listening using a script as a guide.
Utilizes standard technology such as computers, telephone, email and web browsers to complete work tasks.
Refers escalated calls as needed to supervisor.
Records all results from contacts in call center database.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions as the best of own ability.
Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) for themselves and the company as a whole. Fosters an environment in which they will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.
