Job Title “Resource Specialist”
Duration 04-06 Months of Contract (Temp - Hire)
Locations:
Region A: Bay, Calhoun, Escambia, Franklin, Gadsden, Gulf, Holmes, Jackson, Jefferson, Leon, Liberty, Madison, Okaloosa, Santa Rosa, Taylor, Wakulla, Walton, and Washington (Formerly Regions 1 & 2)
Region B: Alachua, Baker, Bradford, Citrus, Clay, Columbia, Dixie, Duval, Flagler, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Nassau, Putnam, St. Johns, Sumter, Suwanee, Union, and Volusia (Formerly Regions 3 & 4)
To further discuss this opportunity, feel free to call me once you get a chance on my direct number (254) 309-4905, or let me know the best time to reach you.
Shift Note - 8am-5pm, Monday thru Friday and Weekend work may be needed during Hurricane Season for disaster outreach.
Note:
Individual will work from their home and will also be required to go into the field.
Field visits could include home visits, visiting member in group home/hospital setting, or attending community/agency meetings.
Day to Day Responsibilities:
- This position will be field based and will provide care management to assist with coordination of care, including assessing for health care needs, referring to health plan providers, providing education on benefits/expanded benefits, and provide community resources to address social determinants of health needs.
- The caseload is 100 members.
- This position will document in an electronic health record and will be required to document outreach notes, complete assessments, and complete a care plan on each member.
Performance Expectations/Metrics:
- Compliance with care management policies/procedures including outreach and documentation expectations.
- Individuals will be audited on a monthly basis to ensure charts are in compliance.
Tell me about what their first day looks like:
- The first day will align with training/onboarding.
- The first day will consist of setting up computer, completing onboarding tasks, reviewing training schedule, and meeting with the training team.
- Onboarding is 4 weeks.
What previous job titles or background will work in this role?
- Dependency Case Manager
- Child Protective Investigator
- DCF Navigator
- Adoption Case Manager
- Targeted Case Manager
- Community Agency Worker
Required Skills/Experience:
- Pediatric Case Management Experience
- Experience connecting families/children to local resources for various services including employment, housing, independent living, justice, foster care, etc.
Preferred Skills/ Experience:
- Health plan experience
- Foster care and/or adoption experience
