Job Overview
We are seeking a motivated and detail-oriented Junior Support Engineer specializing in Site Reliability Engineering (SRE). This role is ideal for individuals with a solid foundation in Linux systems, Python programming for task automation, and effective communication skills, who are eager to contribute to operational excellence and improve incident management processes.
Key Responsibilities
- Provide on-call support for incident management, ensuring swift resolution of issues.
- Utilize Python and other programming languages to automate routine tasks.
- Troubleshoot and address Linux-related challenges effectively.
- Design and maintain operational dashboards to facilitate monitoring and reporting.
- Implement and uphold service level objectives (SLOs) to enhance service reliability.
- Participate in blameless postmortems to derive insights and foster continuous improvement efforts.
- Engage in initiatives aimed at reducing toil in operational processes.
Required Skills
- Proficient in Linux troubleshooting and administration.
- Strong experience in Python for automation tasks.
- Excellent verbal and written communication capabilities.
- Familiarity with incident management workflows.
- Experience in developing operational dashboards using tools like Splunk or Grafana.
- Understanding of observability concepts including metrics, logs, and traces.
- Knowledge of site reliability engineering practices, such as service level objectives (SLOs) and error budgets.
Qualifications
- Minimum of 4 years of experience in support engineering or a related field.
- Demonstrated expertise in Linux systems administration.
- Proven ability in task automation and process improvement.
- Strong communication skills with a penchant for conveying complex technical information clearly.
Career Growth Opportunities
Joining our team presents a unique opportunity to advance your career in site reliability engineering. You will have access to professional development resources and mentorship from industry leaders, allowing you to refine your skills and expand your professional network.
Company Culture And Values
Our organization is committed to fostering an inclusive and diverse work environment. We value collaboration, innovation, and the continuous growth of our employees, supporting a workplace where every team member can thrive.
Networking And Professional Opportunities
As part of our dynamic team, you will engage with experienced professionals in the field, participate in industry events, and expand your professional connections through collaborative projects and initiatives.
Employment Type: Full-Time