Job Description:
Yellow.ai is seeking a skilled Technical Project Manager with experience in the SaaS industry to join our dynamic team and excellent customer handling skills. This role is pivotal in driving enterprise-level projects, particularly in the AI industry. The ideal candidate will possess strong leadership abilities, a deep understanding of project management methodologies, and a passion for innovation.
Key Responsibilities:
- Lead and manage technical projects from initiation to completion, ensuring timely delivery within scope and budget.
- Collaborate with cross-functional teams, including engineering, product management, and design, to align project objectives with business goals.
- Develop and maintain comprehensive project plans, including timelines, milestones, and resource allocation.
- Monitor project progress, identify risks, and implement mitigation strategies to ensure successful outcomes.
- Exhibit an exceptional troubleshooting mindset, proactively identifying issues and coming up with alternative solutions.
- Take ownership of project deliverables, ensuring accountability and quality throughout the project lifecycle.
- Manage customer relationships and ensure their needs are met.
- Engage with stakeholders to communicate project status, challenges, and successes, ensuring alignment and support.
- Foster a culture of continuous improvement by implementing best practices in project management and agile methodologies.
- Support the integration of AI technologies into projects, ensuring alignment with organizational strategy.
- Mentor junior project team members and contribute to their professional development.
- Assist in the expansion of existing projects and facilitate contract renewals by understanding customer requirements and expectations.
- Travel domestically as needed for stakeholder meetings, project kick-offs, and client engagements (approximately 10-20% of the time).
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Minimum 5+ years of experience in project management, medium/large scale implementations with a focus on SaaS and startup environments.
- Proven track record of managing enterprise-level projects, preferably in the AI industry.
- Strong understanding of project management methodologies (Agile, Scrum, Waterfall).
- Experience in customer relationship management and stakeholder management.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Experience with project management tools (e.g., Jira, Trello, Asana).
- Self-starter with a results-driven mindset and the ability to thrive in a fast-paced environment.
Additional Advantages:
- Experience with Large Language Models (LLMs) and conversational AI.
- Background in the telecommunications industry.
Additional Information:
- No visa sponsorship available.
- Preferred to be based in Central region - Dallas, Texas
- Remote work is offered, with occasional meetings in the Dallas area.
- Competitive salary and benefits package.