- Iconic Australian Enterprise
- Oracle RAC Aware or Exadata Databases
- Design, Deliver, & Run Database Services
A hands-on technical role that is accountable for designing, delivering, and running Database Services for the Enterprise's public cloud providers including the provision and management of the specific technical service. Carries out maintenance, monitoring, and support for infrastructure to ensure the stable operations of the organisation's Database Services environment.
Delivery focus may include RFC's (Minor Works), estimations, design and development work to time, budget, and quality targets and in accordance with appropriate standards.
Overall responsibility for ensuring service delivery meets the agreed business demand at the quality required, delivers business value in a cost-effective and timely manner, and that the service provided fulfills the requirements.
Accountabilities
- Responsible for the operation of Cloud Database Services activities and the various applications that the team supports and enhances.
- Responsible for performing operational support that meets agreed Business Service Levels Agreements.
- Monitors, manages, and improves against key measures, metrics, and service levels set for Service Management (Incident, Request, Problem, Change)
- Accountable to ensure the production environment is protected through change control, preventing any disruption to services outside of agreed maintenance windows.
- Supports planning, risk analysis, and delivery of database upgrades, patches, maintenance releases, and all major product enhancement releases to IT infrastructure components to minimise the impact on the business.
- Provide investigation, support, and resolution for applications and technical tools.
- Provide continuous improvement of Database Services processes, procedures, and support operational excellence.
- Provide technical consultancy and input to relevant projects and initiatives within the enterprise.
- Assist in asset lifecycle management that includes, but is not limited to planning, hardware inventories, certificates, licenses, and CMDB.
- Work across functional teams to provide capability and support for related technologies.
- Schedules periodic backup processes and ensure they are incorporated into the enterprise backup scheme.
- Identifies key issues and risk elements and escalates promptly to the relevant escalation point.
- Responsible for Database Services components of the Technology Infrastructure Disaster Recovery Plan.
You'll have
- Working understanding and knowledge of IT infrastructure, platforms, networks, and application architectures/platforms.
- Current and pragmatic technical knowledge of key market drivers, industry players, and latest developments within competitive markets as related to Database & Cloud Services technologies.
- Can demonstrate previous experience in articulating opportunities within existing environments that have fed into the continuous improvement plan.
- Experience promoting new and improved methodologies, best practices, and the latest technology from Microsoft, AWS, GCP and other key vendors, and experience implementing.
- Competent in requirements gathering and project management.
- Must be focused on business outcomes - not merely technology.
- Excellent planning, communication, and presentation skills.
- Excellent negotiation skills and ability to influence outcomes.
- Ability to interpret and provide input to complex IT designs.
- Proven operational experience is a requirement in:
- AWS, GCP, or Azure PostgresSQL
- AWS, GCP, or Azure MySQL
- Oracle RAC aware or Exadata databases
- Operational experience with Oracle RAC aware or Exadata databases would be looked upon favourably.
- Knowledge and experience with technology-specific coding language for automation, e.g. PowerShell, Terraform or Ansible
- Excellent management of high-volume change management requirements
- Has a strong working knowledge of IT security principals.
To submit your interest for this role and a detailed PD, please click Apply.
BH5643