Qualitest is looking for Collection Specialist Data (CS) on-site in Austin
You will be part of a team of QA engineers, developers, pre-sales, and project managers to help optimize software for certain locales and languages to finally deliver the right product in the locale.
Responsibilities
- Participant outreach and scheduling
- Guide hired research participants for data collection sessions in a secured office or home environment to perform scripted motion captures
- Prep and maintain assigned equipment and ensure security of proprietary devices
- Prep participants for capture including intake, NDAs, scripting and answering questions
- Maintain capture environment and implement lighting and staging changes
- Respond swiftly to project updates and changes
- Provide feedback to operations lead on project improvements
- Perform data uploads
- Troubleshooting: Ability to mitigate issues, customer-facing or technology related
- Other tasks as assigned
Skills And Requirements
- Strong face to face customer service experience
- Strong communication skills
- Professional appearance and demeanor
- Technologically adept and familiar with latest trends in technology; AI/ML/AR/VR
- Organized and detail oriented
- Thrives in a team environment
- Ability to manage responsibilities in a fast-paced environment
Experience
- Experience in a related role such as customer service or data collection
- Experience with Microsoft Office 365 and its components (SharePoint, Forms, Outlook, Word, Excel)
- Experience using MacOS and iOS devices
- College degree preferred and 2+ years working in a team environment
Intrigued to find more about us?
- Visit our website at https://www.qualitestgroup.com/
If you like what you have read, send us your resume and let’s start talking!