Senior Project Manager specializing in eCommerce Projects

About Us

Madcraft is a creative digital agency with offices in Philadelphia & Dublin. We specialize in UX Design, website development, and eCommerce development, focusing on providing our clients with comprehensive solutions in these specialized digital services. With expertise spanning various industries worldwide, Madcraft is recognized as a premier global agency in creative design and development.

Overview

The Senior Project Manager plays a pivotal role in overseeing the successful delivery of eCommerce projects within Madcraft's Web department. This position offers the chance to lead digital transformation initiatives and drive web development endeavours for prominent organizations in both Ireland and Philadelphia. Reporting directly to the head of operations, this role holds significant importance within the Madcraft management team. Prior experience with BigCommerce is advantageous but not mandatory for this role -- please highlight this in your application.

Tasks & Responsibilities

Oversee project management function across the agency
Manage a portfolio of ongoing projects within the development roadmap
Acting as the main point of contact between the Project Owner on the client side and project teams within Madcraft
Manage communications and requests from clients
Brief project teams and resources on tasks to be completed and delivered
Identify and raise any project risks or concerns with manager
Ensure project management platforms are kept up to date with key data to track progress of each project and the resources used on each project
Provide guidance and expertise, alongside in-house subject matter experts, to clients around their website, UX, UI, digital strategy, and eCommerce setup
Monitor and manage client ad-hoc client requests via the client support & service request channel

Experience & Skills

Experience working both in a team and independently
Ability to manage team workloads and schedules
Experience working with contractors and external providers/agencies
Experience working with WordPress, BigCommerce, Shopify
Experience working with any other enterprise-grade CMS
Experience managing and communicating with clients and stakeholders directly
Knowledge and familiarity with Agile and Waterfall project management methodologies
Experience with PM and task management systems such as Trello, Monday, Teamworks, Forecast, Smartsheet, Jira, DevOps etc.

Location

Flexibility between office base (Philadelphia/Dublin) and full-remote working offered. In-person presence at key client meetings as required and determined by HoD.

The perks of working with us

Competitive salary and structured career development plan
We love our business and what we do. We want you to love work as much as we do so we promise to offer on-the-job training and development enabling you to be the best you can be. In addition, we are a collaborative and social team. For the right person, this job represents an exciting opportunity to join a successful company and be a key player in steering its future development
Invitation to join share options scheme
Regular training, workshops and presentations
Remote & flexible working provisions

How to Apply

Kindly submit your application directly through LinkedIn or via email at hello@madcraft.co. We look forward to hearing from you!

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Senior Project Manager