Job description

Enovation (https://enovation.ie/) is focused on the provision of eLearning expertise and solutions to a broad range of clients across Europe.

The purpose of role is to provide IT support to a predominantly Linux based environment across offices and infrastructure in Poland, Ireland and France.

Role:

Software/Hardware support for Desktops, Servers and Network Infrastructure (Installation, Configuration, Maintenance)
Maintenance of all aspects of the IT Infrastructure, including Servers, Workstations, Printers, Software
User Access Management: supporting internal and external users
Administration of Microsoft Active Directory
Maintenance of physical network environment including servers, switches, routers, firewalls, racks, patch panels, etc
Administration of antivirus software, deployment, monitoring and updates
Application of updates and security patches to servers and workstations as required
Monitoring of network and servers performance
Maintenance of backup and restore functions, along with the operation of the offsite data storage and rotation service
Writing and maintenance of documentation including IT procedures, instructions, user manuals and installation guides
Acting as a first point of contact for IT support queries by providing an administration and helpdesk service for users
Other duties may be assigned as deemed necessary

Key Skills/Qualifications:

Linux (Ubuntu/Debian) basic familiarity is essential
Strong written and oral communication in English is essential
A third-level qualification in an IT discipline is desirable
Ability to multitask in a dynamic and energetic environment
Ability to handle off-hours requests as necessary
Basic understanding of system security issues
Basic working knowledge of the Microsoft Office suite
Understanding of TCP/IP networking fundamentals, including basic network engineering and routing knowledge
Familiarity with switches and firewall configuration
Skills required for Windows, Linux and virtual based server operating systems
Basic understanding of VPN technology, network security and firewall configuration

Benefits:

Work from home opportunities
Casual dress
Sick pay
Private medical/dental insurance
Company events & social hours
Education reimbursement

Job Type: Full-time, Contract, Permanent

Schedule:

Monday to Friday

Work Location: Hybrid remote in Smithfield, Dublin 7, CO. Dublin.

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