Role Description

This is a remote contract role for a Medical Appointment Setter at with one of our affiliates. The role involves tasks such as setting appointments, appointment scheduling, lead generation, communication, and customer service.

This is a remote position. Schedule would be M-F 10AM-7PM EST. Must have good communication skills, experience in the medical field and able to empathize with customers needs and schedule appointments. Will be working in GHL (experience preferred).

Required Skills and Experience:

Minimum of 2 years of experience in a healthcare, insurance, or related field
High school graduate and college or university experience
Medical terminology knowledge or a medical background is required
Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures
Customer service experience is required
Strong phone skills with experience handling inbound and outbound calls
Experience with healthcare management software and databases
Excellent verbal and written communication skills
Ability to explain complex information in a clear and concise manner
Strong problem-solving skills with the ability to analyze data and identify trends
Attention to detail and accuracy in all work
Ability to work collaboratively with cross-functional teams
Demonstrated ability to build and maintain positive relationships with colleagues, clients, and stakeholders
Fluent in English

Highly preferred:

Two years of college or associate level degree equivalent
Experience with providing high quality, provider focused servicing to facilities and doctors
Work collaboratively as a team member with peers and nurses
Concisely and accurately enter documentation into Care Advance
Effectively engage over the phone via both inbound and outbound with providers
Process provider requests as needed
Process requests for compliance inquiries
Ability to function independently
Critical Thinking

2FN Travel jobs

Medical Appointment Setter