The servant leader and coach for a Cohort (Squad of Squads) which could be in support of a singular, large product, or a mix of products focused on a cross-product initiative, who is responsible for maximizing the flow of value created by the collection of squads.

Accountabilities:

● Facilitate Cohort events (Squad of Squads) such as: Cohort Increment Planning, Scrum of Scrums, Solution Demo, Cohort Inspect & Adapt, etc.

● Design dashboards to provide squads roll up metrics for program level reporting

● Teach/Participate Cohort Leadership Trio in managing Product roadmap and progress tracking using Jira & Jira Portfolio plugin

● Remove or facilitate the removal of Systemic Impediments at Cohort level

● Guard squads to help them focus on valuetized work

● Partner with people managers to provide the competencies and skills needed to enable the environment for results.

● Coach Squad ATFs within Cohort to foster the flow of value delivery

● Facilitate/Collaborate Cross-squads and cross-cohorts impacts and risk management

● Facilitate/ Coordinate the integration of Squad’s Increment within Cohort

● Guide Agile Team Facilitators on impediments removal

● Partner with Solution owners and Delivery Mangers to ensure awareness of Total Cost of Ownership and balance the prioritization of technical debt and SRT fixes.

● Facilitate positive relationships and harmonious collaboration with the Business Product Manager and Product Owner

● Protect the autonomy of Squads, allowing for self-organization without outside influence

● Encourage interactions and collaboration to foster value delivery

● Encourages and enables open and honest communication among the Squads

● Situationally applies the values and principles of both agile and lean in practice

● Serve the Cohort Leadership Trio to achieve their objectives

● Ensure Cohort events are effective and achieve its desired outcomes

● Teach/Coach on visual management practices

● Coach Employees on Operating model at scale

● Help organization towards empiricism and culture of continuous improvement

Key qualities:

● Lean Agile Mindset

● Servant Leader

● Facilitator

● Foresight

● Collaboration

● Empathy

● Ethical use of power

● Multi-level listening

● Growth-mindedness

● Community-mindedness

● Lead by Example

Skills

● 6+ years’ experience performing as an Agile team member such as Agile Team Facilitator / Coach

● Certified in at least one common agile scaling framework (e.g. Release Train Engineer (RTE), etc.)

● Advanced experience using Jira & Jira Portfolio plugin

● Strong business acumen (Healthcare experience and familiarity amongst leaders)

● Relevant Domain Subject Matter Expertise in Healthcare industry

● Experience using remote collaboration tools (e.g. Miro, MS Teams, MS Whiteboard, etc.) for large group facilitation

● Coaching and mentoring scrum masters on best agile practices

Education

● Bachelor’s Degree

● First level Scrum Master certification (CSM, PSM I)

● Experience playing the Agile Team Facilitator role for at least three years or more for a software development team that was following Scrum values, principles, and practices

● Servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and enabling transparency

● Knowledge of multiple agile frameworks (e.g. Scrum, Kanban, XP, FDD, etc.) and aware of differences

● Experience in at least one common agile scaling framework (e.g. SAFe, LeSS, DAD, SoS, etc.).

● Experience in at least one common agile workflow tool (e.g., Jira, CA Central/Ra

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