Are you employed in the Telecom sector?

Does your current role require extensive detail-oriented and analytical skills?

Are you part of a team that exclusively serves business customers?

Are you the go-to expert for your colleagues when it comes to interpreting customer bills, deciphering charges, account IDs, and circuit numbers?

If yes, then your skillset is what we are looking for!

Join our dynamic team as an Account Coordinator, where you'll play a crucial role in supporting our Account Managers across multiple customer accounts. We value individuals with excellent time management, and strong analytical skills. Success in this role requires a candidate who is inquisitive, detail oriented, organized, adaptable, and adept at working with various approaches to Account Management

This role will include duties such as:

Provide support to the Account Management team as necessary.
Mastering our proprietary database for efficient data management.
Review customer data and extract relevant information to make necessary updates.
Conduct research of client inventory and take action as required.
Create and generate Excel reports to enhance your role and report on various tasks.

Skills needed for the Role:

Exceptional ability to prioritize tasks and handle multiple responsibilities.
Possess excellent written and verbal communication skills.
Ability to provide detailed information about our products and services.
Proficiency in basic to intermediate Microsoft Excel.
Ability to troubleshoot and resolve product-related issues and concerns.
Maintain accurate and up-to-date customer records based on interactions.
Maintain a positive and professional demeanor in all interactions.

About SpectraCorp:

Based in Dallas, TX, SpectraCorp is an FCC healthcare strategic management service firm. We have been helping healthcare organizations since 1991.

We assist Healthcare providers (HCPs) to secure eligible broadband subsidies through the FCC’s Rural Healthcare Program.

SpectraCorp Technologies Group jobs

Account Coordinator