E-commerce Manager

Location: Jacksonville, Florida

About Us:

Pink Stork is a wellness brand dedicated to providing women with natural, effective products to support their health and wellness during the Fertility, Pregnancy, Postpartum, and Nursing life stages. Our mission is to empower women with products and resources for every stage of life.

Who We Are Looking For: We are seeking a dynamic and experienced E-commerce Manager to lead and grow our online sales channels. The ideal candidate will have a growth mindset and the ability to develop and drive the e-commerce strategy and increase performance. This position will be responsible for the Pink Stork website as well as the website of our sister brand, Amy Suzanne.

Key Responsibilities:

E-commerce Strategy Development: Develop and execute the overall e-commerce strategy to drive online sales, enhance customer experience, and achieve revenue targets.
Website Improvement and Management: Oversee the day-to-day operation of the Pink Stork website and the Amy Suzanne website, including site design and performance improvements, product listings, and content updates.
Website Design and Troubleshooting: Create and oversee design aspects of the website and work with contractor/agency to troubleshoot any technical issues.
Digital Marketing: Collaborate with the marketing team to plan and implement digital marketing campaigns, including SEO, SEM, email marketing, and social media.
Sales and Performance Analysis: Monitor and analyze e-commerce metrics and sales performance to identify opportunities for growth and improvement.
Customer Experience: Ensure a seamless and positive customer experience across all online channels, including mobile and desktop.
Vendor and Partner Relations: Manage relationships with external vendors and partners, including web developers, digital agencies, and payment processors.
Google Ads Management: Familiarity with Google Ads and the ability to work with contractors who are operating the day-to-day Ad changes.
Budget Management: Develop and manage the e-commerce budget, ensuring efficient allocation of resources to maximize ROI.

Qualifications:

Bachelor’s degree in Marketing, Business, Computer Science or related field.
Proven experience as an E-commerce Manager or similar role.
Experience with e-commerce platforms such as Shopify, Postscript, and Klaviyo.
Excellent analytical skills with the ability to interpret data and make data-driven decisions.
Experience with SEO, SEM, email marketing, and Google Analytics.
Strong project management skills and the ability to manage multiple tasks and deadlines.
Excellent communication and collaboration skills.
Growth mindset and ability to manage a team of employees onsite and remotely.

Not Required Skills but it’s a plus

Experience with coding (HTML + CSS)

Benefits:

Competitive salary
Health, dental, and vision insurance.
FSA and HSA
Paid Time off
Sick Time
Volunteer PTO
Flexible working hours
401k with company matching
Company culture and team bonding activities
Company volunteer activities
Opportunity to make a significant impact on women's health and wellness.
Collaborative and supportive team environment.

Pink Stork jobs

Ecommerce Manager