Olivier & Schreiber LLP is a small civil litigation law firm with offices in Oakland, Pasadena, and Napa Valley. We are seeking a part-time intake specialist to join our team. The firm handles civil rights, employment, and consumer cases and is active in the legal, non-profit, public interest, and political community. To learn more about us, visit www.os-legal.com.

The job requires flexibility, initiative, empathy, common sense, and good humor. Must be an excellent team player. Part-time, approximately 10 hours per week. Hybrid/remote work and flexible schedules will be considered. Great option for those considering law school who wish to gain law firm experience first. Opportunity for promotion.

Job duties include:

Contact potential clients who contact the firm with possible legal claims
Manage the intake process and draft memos about intakes
Monitor emails, online submissions, and voicemails for potential new client inquiries
Conduct initial client interviews with empathy and compassion
Follow up with pending inquiries
Keep staff up-to-date on status of all potential new clients
Track and organize documents from potential clients
Write emails, take notes, conduct research, and create spreadsheets to track referrals, clients, and other pertinent information
Collaborate with Supervisor and Paralegals to complete the initial consultation process

Required Qualifications:

High attention to detail
High proficiency in Microsoft Word, Outlook, Excel
Strong internet research and proof-reading skills
Excellent written, verbal, communication, and interpersonal skills
Team-oriented, proactive, and creative problem-solver
Customer service orientation
Emotional intelligence
Able to handle multiple projects simultaneously in a fast-paced environment

Preferred Qualifications:

Prior experience working in a law firm
Spanish speaking

This job comes with:

Pay commensurate with experience ($22-25/hour to start)
This is a non-exempt position and eligible for overtime

To apply, send cover letter and resume to Christian Schreiber (christian@os-legal.com) and Monique Olivier (monique@os-legal.com)

Olivier & Schreiber jobs

Intake Coordinator