Who We Are

Milky is a Los Angeles-based health & wellness brand focused on promoting dietary accessibility. We’ve created the thinnest supplement ever, the Milky card, designed to be able to fit easily into a wallet or purse while also being stronger than leading competitors. Our team is small-yet-mighty, with big ambitions and an entrepreneurial spirit. We’re growing quickly, and we’ll give you the opportunity to do the same.

Your Role

As an Operations Associate, you would play a critical role in the success of Milky by supporting a range of activities including procurement, fulfillment, shipping, and customer success. The team works collaboratively with all other functions at Milky and a broad range of external vendors. This role reports into our CEO.

The ideal candidate will be data-driven, analytical, creative, detail oriented, organized, an effective communicator, and highly collaborative.

Responsibilities and Duties

Partner internally to collect the required inputs, manage timelines, and communicate the potential operational / sales impact of key actions / decisions
Work collaboratively with external suppliers to build strong accountable relationships and build planning processes together
Work proactively with internal / external stakeholders to proactively identify and resolve potential supply / demand issues before they occur
Manage and improve processes, tools, documentation, and S&OP processes
Manage and track KPIs for the team and identify potential improvement opportunities
Run ad hoc analyses and support project management of key initiatives
Design, hire, and develop the Operations Supply Planning team over time

Qualifications and Skills

Experience

Bachelor’s Degree
1+ years in Supply Chain, Supply / Demand planning, Forecasting
Experience in CPG companies with DTC, Amazon, and Retail sales channels
Startup / e-commerce / supplements experience or passion is a plus

Interpersonal

Logical, structured, and analytical problem solver
Exceptional excel skills and zero defect / error checking approach
Excellent communication and interpersonal skills
Ability to work effectively with different groups of individuals – a team player
Ability to manage multiple moving pieces – hard working, organized, and results oriented individual
Strong time management and prioritization skills

Hours and Compensation

The anticipated base compensation range for this role will be $60,000 - $70,000. Compensation and title will be commensurate with the candidate’s experience and local market rates.

Job Type: Full-time
Pay based on prior experience
Position will be based out of Culver City, Los Angeles – in person (Mon-Thu in office / Friday remote)

Benefits & Perks

Medical Coverage
Competitive Equity Compensation
One free absurdly expensive Milky/Madhappy sweater
Free lunch on all in-office days
Unlimited PTO with a 20 day Minimum
An environment of collaboration, high performance, & respect

Milky jobs

Operations Associate