Company Description

Brea Networks, LLC is dedicated to delivering top-tier services and assisting DoD contractors with enhancing their security measures to comply with various regulations. As an extended Compliant MSP IT Service Provider, we support government-based contracts with expertise and dedication. Our tools are FedRAMP compliant or based on-premises with full FIPS 140-2 encryption, ensuring the highest level of security and compliance. Brea Networks operates on Christian faith-based principles, committed to fostering peace in our lives and in the lives of our customers.

Role Description

This is a full-time on-site role for a Help Desk Specialist at Brea Networks, located in Brea, CA. The Help Desk Specialist will be responsible for providing technical support, troubleshooting desktop computers, and delivering excellent customer support on a day-to-day basis.

Qualifications

Technical Support and Help Desk Support skills
Troubleshooting desktop computers
Customer Support skills
Experience in providing technical assistance
Microsoft Azure
Microsoft Admin Centers
Microsoft MDM
Microsoft Compliance Manager
Sharepoint, Teams, OneDrive Exchange
Strong communication and interpersonal skills
Ability to work well under pressure and in a fast-paced environment
Knowledge of IT security regulations and compliance standards
Associate's degree in Information Technology or related field (preferred)
Salary $65k-$75k

Brea Networks, LLC jobs

Help Desk Specialist