Product Listings:

We are seeking a responsible, organized, and detail-oriented individual to join our team remotely. This role is crucial for ensuring smooth and efficient operations including product listings, inventory management, orders fulfilment, and customer service.

Responsibilities:

Inventory Management:

Monitor inventory levels to prevent stockouts and overstocks.
Coordinate with the supply chain team to manage reordering, restocking, and inventory transfers.
Track shipments to Amazon FBA (Fulfilment by Amazon) and ensure timely replenishment of stock.

Order Fulfillment:

Oversee order processing, ensuring timely and accurate fulfilment of customer orders.
Address and resolve any issues related to order discrepancies, shipping delays, or customer complaints.

Customer Service:

Respond promptly to customer inquiries and reviews, ensuring a high level of customer satisfaction.
Resolve customer issues, process returns, and handle complaints professionally.

Compliance and Best Practices:

Stay updated on Amazon policies, guidelines, and best practices to ensure compliance.
Implement strategies to maintain high seller ratings and positive customer feedback.

Requirements

Excellent organizational and multitasking skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Excellent written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Attention to detail and a proactive approach to problem-solving.
Previously worked in Amazon is a plus.

What We Offer:

Opportunities for career growth and development within a dynamic and growing company.
A collaborative and supportive work environment.

Job Type: Part-time

Pay: $8.00 - $12.00 per hour

Expected hours: 18 – 24 per week

Schedule:

4 hour shift

Location:

Texas (Required)

Work Location: Remote

Portho Mall jobs

E-Commerce Operations Coordinator

E-Commerce Operations Coordinator