My client is looking for a Manager to oversee the programs and member services. This position requires a self-starter that has a "can-do" attitude and is self-sufficient in managing multiple tasks.

This person would need to travel to all in state, and out-of-state events when necessary, including nights and weekend as needed. Majority of the travel would be in FL but there will be out of state travel also.

Events & Programs

Manage all aspects of programming, logistical support, agenda planning & execution, fundraising, sponsorship, site selection and speaker management
Develop detailed event plans, timelines, and budgets, ensuring all events are delivered within scope and budget
Staff lead for working with third party event management partners on designated events, such as an annual Conference
Work with Marketing to create content-based advertising materials
Manage and negotiate event-related contracts
Manage collateral at off site storage facilities

Manage Chapter Leadership Teams

Create a SOP for producing events and outline the support needed from staff and volunteers to produce events
Manage or create all tangible items needed to produce events and have a marketing presence
Provide support, resources, and serve as the point of contact for all chapter volunteers
Support chapters through direct and consistent communication using virtual networks, online platforms, and/or in-person meetings
Arrange regular meetings to engage and motivate all 7 chapters to produce high-quality events that provide value to our members
Manage lists for sponsor prospects, volunteer rosters,, student rosters, and community partners

Member Relations

Develop initiatives which enhance the member experience, such as new member onboarding, member outreach, and proactive, regular communication for new and tenured members.
Act as a professional representative of the organization at meetings, events, and public functions.
Build and maintain strong relationships with stakeholders, partners, and the community to enhance the organization's visibility and reputation.
Communicate the organization's mission, values, and goals effectively to diverse audiences.
Gather feedback from event participants and stakeholders to improve future events and outreach efforts.
Participate in networking activities to promote the organization and identify opportunities for collaboration and growth.

Education and Experience:

Bachelor's Degree required
Five plus years of relevant job experience
Proven success in meeting and exceeding performance goals
Knowledge of Florida's life sciences industry and related stakeholders
Marketing proficiency in program promotion, stakeholder communications and analysis of program effectiveness (preferred)

Job Knowledge and Skills:

Strong performance orientation and skillful strategic thinking to establish clear expectations and continuously measure performance.
Ability to work through stringent deadlines with acute attention to detail is required. Maintains focus on priorities.
Self-starter with the ability to manage time effectively.
Demonstrated excellence in both oral and written communications with internal and external stakeholders.
Knowledge of sponsor cultivation techniques.
Displays a high degree of integrity and confidentiality.
Ability to coordinate all aspects of an event or conference including - logistics, correspondence, financial reports, and produced materials.
Ability to coordinate with and lead a team of volunteers.
Ability to connect with others and forge strong relationships.
Proficiency in Microsoft Office, email, social media, marketing software programs (such as Survey Monkey, Constant Contact, etc.), project management software and databases.
Proficiency in design software programs, such as Canva, lnDesign, Adobe etc. (preferred)

Resource 1 jobs

Manager, Programs and Member Services

Customer Service/Office Administrator