As a Mitigation Team Leader - Emergency Project Manager, you will supervise, mentor, and train mitigation technicians, ensuring our client's high standards of service and quality are met. You'll embody our core values of Personal Ownership, Hungry and Driven, and Service First by taking full responsibility for the success of mitigation projects.

Key Duties And Responsibilities

Manage and develop mitigation foremen and technicians to meet service and quality goals.
Lead by example, performing mitigation services on job sites.
Assist with and accept tasks from the Mitigation Team Leader.
Inspect job sites for estimates and maintain project integrity.
Manage, coach, train, and discipline foremen and technicians.
Lead by example and focus on core values.
Assist in managing workflow during high and low volume periods.
Implement value-added service principles.
Participate in the On-Call Emergency Team as needed.
Supervise Oversee the Warehouse Manager and ensure proper stock and vehicle maintenance.

Supervisory Responsibilities

Report to the General Manager.
Assist and receive assignments from the Mitigation Team Leader.
Assist in developing and implementing the annual budget for the mitigation department.
Complete semi-annual reviews for mitigation department employees.

Authority

Coach, mentor, and train mitigation foremen and technicians to maintain standards and core values.
Collaborate with the Mitigation Team Leader to ensure a positive and efficient work environment.
Make decisions in the absence of the Mitigation Team Leader.

Standard Of Performance

Complete all contracted jobs and ensure customer satisfaction.
Meet produced gross profit goals.
Maintain professionalism and adhere to guidelines in the Operations Manual.
Provide leadership to foremen and technicians and exemplify core values.

Qualifications

High School Diploma or equivalent.
Valid Maryland Driver's License, proof of clean driving record is required
3+ years of experience in a lead foreman or management role in a restoration company.
IICRC certifications including WRT, ASD, TCST, FSRT.

Skills

Excellent communication skills, including public speaking.
Strong vocabulary and integrity.
Ability to read, analyze, and interpret job estimates and reports.
Strategic thinking and advanced computer skills.
Proficiency in basic algebra and geometry.
Ability to read and interpret maps, safety rules, and procedure manuals.
Ability to communicate effectively in English with customers, co-workers, or the general public.

Physical Demands

Frequently lift and carry up to 100 lbs.
Spend up to 3 hours a day on a computer.
Drive daily to appointments and marketing events.
Frequently deal with stressful situations.
Move furniture and other personal property for mitigation services.
Enter areas not designed for human habitation (e.g., crawl spaces, attics).
Perform water or fire mitigation tasks, including removing wet carpet and baseboards.

Work Environment

Split duties between the office and job-site locations.
Follow the dress code as outlined in the Operations Manual.

Compensation And Benefits

From $75,000 to $100,000 including commission.
Medical coverage, paid vacation starting with one week per year after one year of service, six paid holidays per year.
Cell phone and company vehicle provided, uniforms provided.

Tbest Services Inc jobs

Mitigation Team Leader - Emergency Project Manager