Who We Are

PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers.

What You’ll Do

As the Manager of Enterprise Project Management, you are responsible for orchestrating and driving successful outcomes on large client implementations. This pivotal role in Professional Services encompasses managing diverse workstreams, ensuring timely delivery, maintaining uncompromised quality standards, and promoting transparent communication amongst all stakeholders. This role will also provide strategic guidance and mentoring to project managers at PCMI.

In this role, you will be responsible for

:Project Leadership: Navigate the end-to-end delivery terrain of the implementation, ensuring that project milestones align timely and within scope
.Stakeholder Management: Serve as the central point of contact for both internal and client-side stakeholders, fostering regular, transparent, and constructive communication
.Workstream Coordination: Supervise multiple workstreams, ensuring harmony and alignment with the overall program objectives
.Risk Management: Proactively identify potential risks and issues, formulating robust mitigation and resolution strategies
.Resource Allocation: Ensure optimal allocation and utilization of resources across workstreams
.Budget Management: Oversee project expenditures, ensuring fiscal responsibility and providing regular financial updates to senior management
.Quality Assurance: Uphold and enforce superior quality standards across all project deliverables
.Documentation: Manage all project-related documentation, ensuring proper creation, maintenance, and archiving
.Continuous Improvement: Advocate for and institute best practices and continuous improvement initiatives within the program
.Team Leadership: Mentor and nurture the project management team, cultivating a culture of collaboration, accountability, and excellence

.
What You’ll Need to Join Our Te

amExperien

ceBachelor’s degree in Business Administration, Computer Science or related field or equivalent work experienc
e.Minimum 10 years of demonstrated Professional Services SaaS experience in project/program management, specifically in customer facing large-scale implementation
s.Minimum 2 years’ experience leading and developing team
s.Thorough understanding of project/program management techniques and method
s.Excellent knowledge of performance evaluation and change management principle
s.Proven capability to manage multiple, concurrent workstream
s.Experience leading and mentoring team
s.PMP (Project Management Professional) or PgMP (Program Management Professiona

l)
Ski

llsDetail oriented with a high sense of accountabili
ty.Excellent verbal and written communication skil
ls.Excellent interpersonal and customer service skil
ls.Robust analytical, problem-solving, and decision-making skil
ls.Excellent organizational skills and attention to deta
il.Excellent time management skills with a proven ability to meet deadlin
es.Strong analytical and problem-solving skil
ls.Strong supervisory and leadership skil
ls.Ability to prioritize tasks and to delegate them when appropria
te.Ability to function well in a high-paced and at times stressful environme
nt.Proficient with Microsoft Office Suite and Smartsheet experience preferr

ed.
Why Work Fo

r UsCompetitive Compensa
tionHealth, Dental & Vision Insur
anceShort & Long Term Disability Insur
anceFlexible Spending Account (
FSA)Voluntary Life Insur
ance401k with Company M
atchPaid Time
Off10 Paid Holi
daysPaid Parental L
eaveCommuter Bene
fitsAnnual Bonus Pro
gramProfessional Development Opportunities & Certification Bon
usesEmployee Ev
entsOffice in Park Ridge, IL - Convenient location to Blue

Line
Note: There will be minimal travel to the Park Ridge, IL office and client meetings, up to

20%.
Although the role can be remote, PCMI can only hire employees in the following s

OHPATX

PCMI jobs

Manager of Project Management

Manager of Project Management