Construction Career Collaborative (C3), an alliance of owners, contractors, and specialty contractors whose mission is to positively affect the issues facing the craft worker in the commercial construction industry and establish a sustainable craft workforce, seeks to hire an energetic, talented individual with a passion for the craft professional.

We are seeking to hire an Operations Administrator. The position manages all aspects of the C3 application process and annual renewals. This role interfaces C3, contributing companies, and our training database. This role additionally provides as-needed support for the fundraising and events hosted by C3 through registration management and accounting reconciliation for funds received.

Accountabilities:

Operational Excellence and Process Management for C3:

Builds and manages the internal process regarding participation by Contractors and Specialty Contractors in C3. Inclusive of initial application and annual renewals and the management of the roster of participating companies, as well as maintenance of their access to the C3 Training Database.
Maintain the records of all Accredited Employer and Project Participant applications.
Produces the quarterly bid list and monthly contractor count, including upkeep and distribution of the Specialty Contractor Directory.
Handles the processing of all applications to participate in C3 events and communicates rosters for all events to impacted parties.

Financial Reporting:

Accurately record and report all financial payments associated with the application to participate in C3.
Accurately record and report all financial payments associated with C3 events for accounting and proforma revenue.

Technology Administration:

Work with the C3 Training Database as the expert and liaison to the development company, C3 participating companies, and C3 staff. Serve as the expert on issues within the database and proactively communicate with management about required updates and maintenance to the system.
Communicate necessary website updates to the Marketing Content Creator.

Core Competencies:

Learning on the Fly: Learns quickly when facing new problems. Is a relentless and versatile learner and is open to change. Analyzes both successes and failures for clues to improve. Is willing to experiment and try alternatives to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Problem-Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Composure: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others when he/she disagrees.
Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
Informing: Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information.
Customer Focus/Understanding Others: Is dedicated to meeting the expectations and requirements of internal customers and external clients; gets first-hand client information and uses it for improvements in the delivery of services; acts with clients in mind; establishes and maintains effective relationships with internal customers and external clients and gains their trust and respect. Can understand and predict what groups will do across different situations. Can quickly find common ground and solve problems for the good of all. Can solve problems with peers with a minimum of noise. Is seen as a team player and is cooperative. Easily gains the trust and support of peers. Encourages collaboration and can be candid with peers.

Pay & Benefits—Salary (contingent upon qualifications and experience). Excellent benefits include group health insurance, a dental and vision plan, paid term life and long-term disability insurance, a 401(k) retirement plan, and a flexible spending account for medical and dependent care.

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