JOB SUMMARY:

The Accounts Receivable (AR) Supervisor is responsible for overseeing the daily operations of the AR department, ensuring the accuracy and efficiency of all accounts receivable processes. This role involves managing a team, maintaining strong customer relationships, and optimizing AR performance. The ideal candidate will have a strong background in finance, excellent leadership skills, and a passion for the ice cream

JOB ACCOUNTABILITIES:

Supervise, train, and mentor the AR team, ensuring high performance and professional development.
Conduct regular performance evaluations and provide feedback to team members.
Foster a collaborative and positive work environment.
Oversee the processing of invoices, credit memos, and customer payments.
Ensure timely and accurate posting of all AR transactions.
Monitor and manage the AR aging report to minimize outstanding balances.
Implement and maintain effective credit control procedures.
Build and maintain strong relationships with key customers.
Address and resolve customer billing issues and disputes promptly.
Collaborate with the sales and customer service teams to ensure seamless customer interactions.
Prepare and present regular AR reports to the Corporate Controller and other senior management.
Analyze AR data to identify trends, potential risks, and opportunities for improvement.
Develop and implement strategies to optimize AR performance and cash flow.
Ensure compliance with company policies, accounting standards, and regulatory requirements.
Continuously evaluate and improve AR processes to enhance efficiency and accuracy.
Implement best practices and leverage technology to streamline AR operations.
Perform other related duties as assigned.

JOB QUALIFICATIONS:

Education:

Bachelor's degree in Accounting, Finance, or a related field.
Minimum of 5 years of experience in accounts receivable or a related finance role, with at least 2 years in a supervisory capacity.
Strong knowledge of accounting principles and AR processes.

Experience:

Excellent leadership, communication, and interpersonal skills.
Proficiency in accounting software and Microsoft Office Suite (especially Excel).
5 years of experience working in Accounts Receivable
Experience with Microsoft Excel and ERP System (Sage)

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Accounts Receivable Supervisor