About Bradford Allen:

Bradford Allen is a Chicago-based, fully integrated national commercial real estate company that provides a full array of property management, brokerage, and capital markets expertise to entrepreneurial and corporate clients, as well as not-for-profit organizations.

Bradford Allen professionals create flexible solutions for their clients through their experience, commitment to solving the most difficult problems, persistence, loyalty, hard work, and a singular focus on client objectives.

Position Summary:

Provide the highest level of customer service to ensure ownership’s goals and objectives are obtained. Implement processes and procedures that will provide tenants, visitors, and guests with first-class experiences. Develop, mentor, and train all direct reports.

Responsibilities

Financial Skills

Develop and manage the annual operating budgets and 5-year capital budgets for the assigned properties.
Financially operate the property to ensure that the monthly, quarterly, and annual financial goals, as approved in the annual budget, are attained.
Analyze and review monthly operating reports and provide clear, concise explanation of budget variances.
Actively manage collection of accounts receivable and payment of operating expenses pursuant to approved guidelines.
Produce timely and accurate annual CAM & RET reconciliations for assigned properties.
Review and approve all monthly scheduled charges.

Operational Skills

Regularly inspect and evaluate all building equipment, systems, and grounds to ensure that the appearance and operation of the properties meet company standards.
Continuously review the physical components and procedures to ensure the highest levels of safety and security are maintained.
Analyze and maintain emergency procedures and preventative maintenance programs for all buildings.
Develop positive relationships with vendor partners ensuring they understand the goals, objectives, and code of conduct required at the properties they serve.
Ensure that work performed by outside contractors is performed timely, safely, and according to the scope of the services provided.
Manage the certificate of insurance system to ensure all vendors and Tenant certificates in compliance with requirements established by ownership.
Visit tenants regularly and always maintain a positive, productive, and professional relationship.
Manage tenant move-in and move-out processes to ensure complete tenant satisfaction.
Oversee the tenant work request system to ensure that tenant service calls are handled within the timeframe as approved by Ownership and with 100% customer satisfaction.
Accurately complete legal documents and internal reporting documents pertaining to lease administration and administer the leases.
Assist with all lease activity including tenant renewals, expansions, and contractions.
Successfully manage tenant improvement and capital improvements projects following company guidelines.
Competitively bid 3^rd party provided services pursuant to company and Ownership guidelines.

Communications Skills

Hire, train, manage and develop all direct reports.
Conduct annual performance appraisals and develop employee specific goals annually.
Assist in fostering a team atmosphere within the local offices.
Clearly and concisely communicate with clients, team members, direct reports, vendors, and stakeholders.

Other Responsibilities

Accurately and timely complete other tasks as assigned.
Assist General Manager, Asset Management and President with special projects.
Continuously project a professional attitude and demeanor.
Accurately produce lease abstracts for all new and existing tenants.

Qualifications:

Bachelor’s Degree with CCIM, CPM or RPA designation preferred.
State real estate license preferred.
7+ years of commercial property or commercial building management experience including 5+ years of directly supervising on-site personnel, vendor partners and client relationships.

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