CB/I Digital is a performance marketing and AI technology company founded in 2007 that creates major digital successes for DTC brands like Hammitt, Miz Mooz and Chan Luu, as well as enterprise clients like First Citizens Bank, Rainbow Shops, LVMH and Ferrara.

We’ve been recognized by multiple award organizations, including Inc 5000’s list of fastest growing companies in the US 2022, and the American Business Awards, Digiday, Search Engine Land, the Global Agency Awards, the Vega Awards, and the Interactive Media Awards, highlighting our work for clients in Paid Advertising, SEO, Development, and Ecommerce excellence.

Additionally, we’ve recently launched a predictive AI SaaS product, Conative AI, that streamlines marketing and inventory for DTC brands, and reduces overbuy and underbuy issues by utilizing a sophisticated AI recommendation engine for more accurate demand forecasting.

We’re in the process of growing our team and are in search of a sharp and motivated Junior Account Manager to help guide our clients.

Responsibilities:

Client Relationship Management

Serve as the primary point of contact for clients in various industries, maintain strong relationships and build trust over time.
Develop a deep understanding of clients' business and goals.
Conduct regular meetings and communications via email and phone as necessary, and create weekly and monthly reports
Address client concerns, issues, and feedback with professionalism and empathy

Project Management and Execution

Collaborate with technical teams to plan, execute, and monitor client projects, ensuring alignment with clients’ goals, timelines and budgets.
Leverage data-driven insights and client feedback to inform campaign optimization and strategic decision-making.
Stay up-to-date on industry trends, emerging technologies, and best practices in digital marketing and advertising.

Qualifications:

Excellent written and verbal communication skills, with the ability to tailor communication styles to diverse audiences.
Bachelor's degree in Marketing, Business, Communications, or a related field (preferred)
1-2 years of experience in account management or digital marketing
Solid understanding of digital marketing concepts, tools, and metrics
Familiarity with project management tools like Asana, ClickUp, or Basecamp.
Working knowledge of digital marketing platforms such as Google, Meta, TikTok, and other channels is a plus
Experience collaborating effectively with diverse teams to achieve shared goals.
Ability to work independently and take ownership of multiple projects and priorities simultaneously.
Flexible and resourceful, with a willingness to learn and embrace new challenges.
Personable, with the ability to build and maintain strong relationships.
Effective time management skills to ensure timely project completion.

What We Offer:

Primarily a remote position but occasional internal and external meetings in NYC metro area are required
Enormous channel-specific experience and industry experience in a short time with on-the-job training processes designed to help you grow fast.
Join major digital projects with high-growth clients
Work in a dynamic, transparent, and professional working environment without office politics.
Training in advanced digital skills from the experts in the field to expand your digital skillset and development opportunities
Competitive salary plus medical, dental, vision, 401k with a 4% match

CB/I Digital jobs

Junior Account Manager