Community Programs Manager

Pacific Center for Human Growth is a 51-year-old grassroots non-profit organization serving theLGBTQIA+ community in the Bay Area. As the only LGBTQ-specific mental health clinic in Alameda County, Pacific Center is a critical resource for the health and wellness needs of the local LGBTQ community and a unique provider in the county healthcare system. Pacific Center offers low-cost individual, couples and family mental health services, HIV support services, peer support groups, interagency training and a youth support program.

The Community Programs Manager provides programmatic and clinical support and supervision for the various parts of Pacific Center’s programming. Community Programs provides support groups services, drop-in hours, and short term case management. Program participants with severe mental illness (SMI) can be offered additional support by way of linkage and referrals for any additional needed services.

Primary Responsibilities:

● Implement training, supervise, and support program facilitators + case managers

● Assist facilitators in gathering and maintaining intake information for all group participants

● Mentor group facilitators + clinical interns with the support of the Community Programs Director and any program coordinators

● Receive and respond to any referrals from clinical interns and program facilitators

● If referral is received, assess group member’s needs, refer to appropriate clinical & community service providers (housing, health/medical, legal assistance, food, transportation, etc ), follow-up regarding referral

● Track all referrals appropriately for our reporting needs

● Coordinate the data collection, evaluation, & reporting to our funders (government agencies and foundations) with the support of the Community Programs Director and Program Support & Evaluations Specialist

● Outreach to potential partners & other community organizations for group member recruitment, Pride events, & intergenerational events

● Work as a team member with other employees and volunteers at Pacific Center

● Assume other duties as assigned by the Community Programs Director and/or Executive Director

Ideal candidate will be:

● Licensed mental health clinician, 2+ years and clinical supervision training and certification required for clinical supervision needs--LCSW, LMFT, LPCC, or Licensed Psychologist

● Experienced working with Older Adults, Youth, and/or LGBTQIA+ community in a non-profit setting

● Experienced working with diverse communities

● Experienced with group facilitation

● Have strong ethical values, commitment to confidentiality and setting appropriate boundaries

● Experienced working on self-directed projects

● be familiar with WRAP plans and the SMI population

● Have basic computer skills: Google Workspace, Word, Excel etc

● Salesforce or EHR (electronic health record) experience helpful, not required

COMPENSATION:

● $77,450 - $87,5000/year salary

● Full-time Exempt position.

● Full health Benefits (medical, dental, vision) for employee, paid 100% by organization (share-of-cost

subject to change with fair warning)

● 24+ paid holidays, including ten days of organizational closure: one week+ in winter, one in summer, and two floating holidays, in addition to numerous staff holidays, paid vacation PTO, covid PTO, wellness and medical PTO, and bereavement

HOW TO APPLY :

Applications will be received and considered on a rolling basis until the position is filled. Pacific Center for Human Growth is an equal opportunity employer and is committed to diversity in the workplace. People who will add to this diversity, especially people of color and people who identify as transgender or non-binary, are encouraged to apply. Pacific Center is a 501c3 non-profit organization. Please send your application materials including your cover letter, diversity statement, and resume to Shanna Bowie, Director of Community Programs, at shanna@pacificcenter.org.

ABOUT THE PACIFIC CENTER:

Pacific Center for Human Growth is a 501(c)3 non-profit organization and an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. QTBIPOC, LGBTQIA+, and multilingual candidates are especially encouraged to apply.

Pacific Center for Human Growth is an LGBTQIA+ mental health clinic in Alameda County, and a critical resource for the health and wellness needs of the local LGBTQIA+ and QTBIPOC communities. Founded in 1973, Pacific Center has, for decades, offered low cost individual, couples and family mental health services; HIV support services; peer support groups; older adult services; and a vibrant youth program for the LGBTQIA+ community in Alameda County and beyond.

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