Office Manager & Reception

London (N1)

£45,000 to £55,000

Office Manager & Front of House - for a London Media Firm - working for this SUPER exciting company - you will serve as the primary contact for visitors and a key liaison within the firm's community. This role is essential for ensuring the smooth and efficient operation of the office, covering all reception, facilities management, administration, and health & safety requirements. The focus is on creating a positive employee experience and maintaining a professional yet welcoming environment.

ESSENITAL EXPERIENCE - OFFICE MANAGER experience within a company - keeping an office running, handling some of the duties below.

Key Responsibilities

Health & Safety and Facilities Oversight:
Develop and implement procedures for health and safety, security, IT, cleaning, utilities, and internal communications.
Coordinate office maintenance, working with external service providers and internal teams to manage internet, phone systems, and IT support.
Employee and Guest Experience:
Meeting & Greeting = Deliver an outstanding experience for both employees and visitors by balancing a professional atmosphere with an engaging and supportive workspace.
Manage administrative and reception tasks, such as handling phone calls, greeting guests, and maintaining office supplies and kitchen provisions.
Organise travel arrangements for senior staff and group travel when necessary.
Office Operations:
Ensure the effective management of all office facilities and services, meeting the needs of staff and supporting the daily operations of the workplace.
Establish new contracts and service agreements for office management as required.
Prepare the office for occupation, ensuring all necessary facilities and resources are in place before opening.
People Support and Communication:
Assist with onboarding new employees and build strong relationships with all teams to foster a positive work culture.
Collect feedback to enhance employee satisfaction and communicate updates effectively across the organisation.
Event Planning and Coordination:
Arrange catering, manage bookings for events and meetings, and coordinate activities at various venues.
Organise internal events and ensure all functions run smoothly and professionally.

Skills and Experience Required

Strong organisational and multitasking skills.
Excellent communication and relationship-building abilities.
Experience in office or facilities management, or a similar role.
Proficiency with IT and office management systems.
Capability to foster a positive and efficient work environment.

Key Qualities

Proactive, detail-oriented, and adaptable.
Ability to work independently and manage multiple priorities.
Committed to creating a positive workplace experience.

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