POSITION

People Operations Coordinator

OUR MISSION

To empower the youth in our community with equitable access to social, academic, and career opportunities to thrive

OUR VISION

All youth grow up to lead fulfilling lives fueled by their passions, talents, and a love of learning

OUR CORE VALUES

Curiosity, Respect, Ownership, Ganas, Unity, Equity

Organization Overview

Boys & Girls Clubs of the Peninsula (BGCP) proudly stands as the largest expanded learning provider in San Mateo County, dedicated to empowering 5,400 TK-College students across 29 sites from East Palo Alto to Daly City. We believe that talent is equally distributed across Silicon Valley, but opportunity is not, so we are committed to ensuring that socio-economically disadvantaged students have equitable access to the opportunities that will help them thrive in school and beyond. Students benefit from high-quality academic programs, captivating enrichment activities, and access to critical mental health services. With support from our staff, Board, and broader Team BGCP community, we strive to make our community a great place for all kids to grow up.

Position Overview

The Boys and Girls Clubs of the Peninsula is seeking a detail-oriented and proactive People Operations Coordinator to join our dynamic team. The position will report to the Senior Director, People Operations and additionally maintains a secondary reporting line to the People Operations Generalist. The People Operations Coordinator will be responsible for supporting the day-to-day operations of the People Team, with a focus on onboarding, compliance, new hire and employee experience, administrative tasks, and back-end data tracking management. This role is a highly visible member in the office and organization, serving as a welcoming and approachable presence for all employees.

Roles & Responsibilities

Onboarding

Coordinate new hire onboarding sessions and assist in the onboarding and compliance process, including managing paperwork, follow-up communications with new hires, training schedules, and introductions to team members
Collaborate with internal teams to ensure a smooth and efficient onboarding experience
Drive the process for the new hire onboarding program (in-person) from end-to-end including logistics, team communications, new hire troubleshooting, and overall direct support for the People Team and new hires
Ensure that all new hires have a positive onboarding experience from the moment they sign their offer letter
Deliver excellent customer service through strong communication and follow-ups to ensure that new hires complete critical compliance tasks within the onboarding process

Compliance

Assist with compliance requirements for the state of California and Boys & Girls Clubs of America’s (BGCA) background checks and membership standards (LiveScan, Checkr, mandated trainings, etc.) for new hires and existing employees
Support in maintaining accurate and timely employee records to ensure compliance with regulatory requirements and organizational policies
Support with regular audits of employee records to identify areas of non-compliance
Support People Partners with offboarding duties as needed

Systems Management

Support with maintaining the Human Resources Information System (HRIS) to maintain accuracy and integrity of employee data
Support with best practices for data entry, system updates, and regular audits to guarantee data consistency
Assist with HR-related inquiries and provide support to employees on HR policies and procedures, as needed
Coordinate and submit People Team-related expenses, ensuring accurate and timely processing in compliance with company policies

Employee Culture

Support with employee recognition programs to celebrate achievements and milestones
Manage logistics for awards, bonuses, or other incentives for outstanding performance

This job description is not exhaustive and may be subject to modifications based on organizational needs.

Qualifications

Bachelor's degree or applicable work experience
1-2 years of experience in human resources or related administrative role
Proficiency in HRIS, preferably TriNet
High emotional and social intelligence with experience fostering positive, strong relationships with diverse groups of people
Excellent written and verbal communication skills that demonstrate a high level of professionalism
Highly organized and detail oriented, strength in multitasking
Ability to handle sensitive and confidential information with discretion
Passionate about people and how they function together to create a valuable organization
Conversational Spanish fluency a plus
Ideally, you are an upbeat, positive problem solver who welcomes challenges. You don’t get overwhelmed by too many moving parts, and have a knack for efficiency and organization!

LOCATION

401 Pierce Road, Menlo Park, CA

WORK SCHEDULE

Generally, Monday - Friday from 9 AM to 5 PM, however, flexibility is required to align with the organization's needs.

This Position Offers a Hybrid Work Arrangement, Combining Both In-office And Remote Work. You Are Expected To Adhere To The Following Schedule

In-Office Days: Currently Tuesdays and Thursdays are designated for in-person support of our Onboarding Days
Remote Work: Mondays, Wednesdays, and Fridays are set aside for remote work and site visits
Flexibility: Please note that this schedule is subject to change, and adjustments may be made in alignment with organizational needs and evolving circumstances

Compensation & Benefits

Employment Status: Full-Time Non-Exempt
Salary Range: $25 - $30 per hour, depending on experience (DOE)
Health Benefits:
- Full-Time Employees: You are entitled to company-provided medical, dental, and vision benefits as well as life and long-term disability insurance paid at 100% by BGCP with additional buy up options beginning on your start date.
Retirement Benefits: BGCP offers generous salary contributions to the 401(k) plan
Comprehensive Paid Time-Off Policy, along with additional perks and benefits
Contributing to a thriving community for youth growth: Beyond measure!

ONBOARDING PROCESS

BGCP will cover all costs associated onboarding process requirements
A complete LiveScan and Checkr background check is required
Undergo a TB test
Participate in mandatory onboarding training sessions

Disclaimer: The above declarations are not intended to be an “all-inclusive” list of all duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

BGCP is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities for all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable law. BGCP is dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively encourage candidates from diverse backgrounds to apply for positions within our organization, as we believe that diversity enriches our workplace and enhances the quality of our services.

Boys & Girls Clubs of the Peninsula jobs

People Operations Coordinator