As part of its 2024-2027 strategic plan, PHP is committing to create inclusive spaces, both online

and in-person, where parents can come together, forming strong connections and offering mutual

support. Our collaborative efforts with diverse community groups will amplify social

connections and opportunities for parents of individuals with disabilities, fortifying existing

bonds and cultivating new ones, in order to enhance wellbeing for the entire family while helping

them build support systems.

PHP is seeking a passionate and dynamic individual fluent in both English and Spanish to join

our team to lead this initiative as the Manager of Community Engagement. The Community

Engagement Manager will play a pivotal role in fostering a vibrant and supportive community

for parents and caregivers of children with disabilities. This position requires a strong

commitment to our mission, excellent communication skills, and the ability to cultivate

meaningful relationships with our diverse community members with an emphasis on maintaining

contact with caregivers and community groups in support of families with children and adults

with disabilities. This role is also responsible for attracting new partners and increasing

engagement with existing partners through regular communications, and developing and

executing on a series of community events which bring parents and caregivers together. The

Manager of Community Engagement will also oversee PHP’s Outreach efforts and assist PHP's Advocacy Manager with PHP's work to empower parents of young and adult children with disabilities to create change in their schools and service systems through community leadership. This position reports to

PHP”s Chief Development Officer and will work closely with PHP’s Program and Marketing and Advocacy

teams.

This is a professional opportunity to work in community engagement with families, volunteers

and other community organizations. The incumbent will dialogue with the public on key issues

affecting children and families with disabilities through community engagement efforts to increase PHP’s understanding, and ability, to meet these needs.

SPECIFIC RESPONSIBILITIES:

1. Community Building and Engagement Strategy: Develop and implement a

comprehensive community engagement strategic plan to foster strong relationships and

mutual support among parents. Collaborate with PHP volunteers and staff to create new

online and in-person opportunities for parents to connect and engage.

2. Partnership and Collaboration: Collaborate with various community groups and

partner organizations to enhance social connections and opportunities for parents of

individuals with disabilities. Identify opportunities for collaboration and partnership to

expand the reach and impact of PHP's community engagement initiatives.

3. Event Planning and Execution: Plan and coordinate a diverse range of community

engagement events, including workshops, support groups, and social gatherings. Ensure

events are accessible, inclusive, and responsive to the diverse needs of our parent

community.

4.Online Engagement Strategies: Explore and implement new online engagement

strategies, such as special interest groups, WhatsApp groups, and other Web 2.0

platforms. Work closely with PHP program managers and staff to integrate community

engagement add-ons into online education events and webinars.

5. Advocacy: Assist PHP's Advocacy Manager in empowering and mobilizing parents in their

efforts to promote system change for individuals with disabilities.

6.Research and Analysis: Conduct intentional studies, focus groups, and surveys to

understand the needs, barriers, and preferences of our parent community. Analyze data to

identify trends, insights, and opportunities for improvement in community engagement

efforts.

7. Communication and Promotion: Develop strategies to promote community

engagement opportunities through newsletters, website promotions, social media

channels, and other communication channels. Work with PHP’s Marketing Manager to

implement strategies. Ensure PHP's community engagement initiatives are effectively

communicated and accessible to all members of the caregiver community.

8. Measurement and Evaluation: Establish key performance indicators (KPIs) and metrics

to measure the success of community engagement efforts. Track progress, evaluate

outcomes, and iterate on strategies based on insights and feedback from the parent

community.

9. Outreach: Develop and execute on culturally competent communications & outreach

plans for the Spanish and Vietnamese speaking communities

10. Volunteers: work closely with PHP’s Volunteer Coordinator to maximize contributions

of agency volunteers involved in community engagement and outreach.

11. Supervisory Responsibilities: Lead and manage your team: Vietnamese Outreach

Specialist and dotted line to Spanish Outreach Specialist. Lead by example with

professionalism, kindness, and a fierce drive to advance PHP’s mission.

Perform other duties as required. This job description is not designed to cover or contain an

all-inclusive listing of activities, duties or responsibilities that are required of the position.

Duties, responsibilities, and activities may change at any time with or without notice.

QUALIFICATIONS:

1. A passion for families with children with disabilities.

2. Excellent written and oral communication skills in English and Spanish required with the

ability to engage and inspire diverse audiences.

3. Minimum of 5 years of experience in community engagement, program management, or

related roles, preferably in the non-profit sector.

4. Strong leadership and project management skills, with the ability to effectively

coordinate and collaborate with volunteers, staff, and external partners.

5. Knowledge of online community platforms, social media channels, and digital

engagement tools.

6. Commitment to diversity, equity, and inclusion, with a passion for creating inclusive and

accessible spaces for all members of the parent community.

7. Demonstrated cultural competency in serving low income, underserved areas in Santa

Clara County

8. Ability to represent PHP at high profile events and develop/maintain relationships

with other community organizations.

9. Skilled in the use of Google Suites, Excel, QuickBooks, Salesforce or other CRM and

other programs.

PHYSICAL REQUIREMENTS

Candidates should be able to use a computer, keyboard, mouse, and other office equipment

comfortably and efficiently.

Visual Requirements: This position requires the candidate to have close visual acuity to perform

an activity such as: preparing and analyzing data and figures; viewing a computer terminal;

extensive reading, review of marketing materials and website.

Occasional Mobility: While the job is primarily sedentary, candidates should be capable of

occasional movement within the office environment for access to others, supplies or equipment.

Verbal Communication: This position requires frequent communication, both in person and over

the phone or via video conferencing. Requires the ability to clearly and effectively communicate

information and ideas so others will understand.

Travel: Must be able to travel as needed, primarily in Santa Clara County.

ADDITIONAL INFORMATION:

This is not a 100% remote position; in-person interaction with the PHP team, community

agencies, and/or attendance at in-person trainings and community events is required. Required to

be on camera for meetings which may be recorded. Maintaining a meaningfully significant

in-office presence at PHP’s main office in San Jose will be expected and work from home hours

will be determined by the supervisor based on organizational needs. Ability to work some

weekends and evenings is required. This is a 32 to 40 hour per week position.

Salary range at 40 hours is $68,640-$74,880/year. ($33-$36 hour) Parents Helping Parents offers benefits to

employees working 20 or more hours per week. Benefits include medical/dental/vision,

medical/dependent care FSA, 401K retirement plan, life insurance, vacation time, paid holidays,

sick time, and more.

Parents Helping Parents jobs

Manager of Community Engagement