Ready to lead with impact and drive transformative change? The Change Agency is looking for an enthusiastic and dynamic Project & Process Optimization Lead to join our team! This isn’t just another management role—it’s your opportunity to spearhead innovative projects and process improvements that will make a real difference for our clients across Atlantic Canada. As the key driver of optimization and process excellence, you’ll be shaping the future of businesses while advancing your own leadership skills in a supportive and collaborative environment.

What You’ll Do:

Take ownership of multiple projects, guiding them from inception to completion, ensuring they’re delivered on time, within scope, and on budget. You’ll work closely with clients to define objectives, refine processes, and implement solutions that drive efficiency. Every day will bring new challenges and opportunities to innovate!

Process Improvement Specialist

Identify, analyze, and optimize key business processes for clients. You’ll lead efforts to streamline operations, improve workflows, and implement process improvements that deliver measurable results. Whether it's refining existing systems or introducing new methodologies, your work will directly impact client success.

Team Leadership & Client Engagement

Mentor and lead junior team members while fostering a culture of growth and innovation within the team. As the primary contact for clients, you’ll build and maintain strong relationships, ensuring open communication, and consistently exceeding expectations. Your leadership will guide both your team and clients toward successful outcomes.

Continuous Learner & Innovator

At The Change Agency, we’re committed to continuous growth! Stay ahead of industry trends in project and process management by engaging in training sessions and workshops. You’ll be encouraged to take initiative, explore new methodologies, and bring fresh ideas to the table.

What We’re Looking For:

A Bachelor’s degree in Business Administration, Project Management, Process Improvement, or a related field.

Proven experience in project management and process optimization (internships or co-op experience are a big plus!).

Strong communication skills—you're great at building relationships with diverse clients and stakeholders.

Organizational excellence, with an eye for detail and the ability to manage multiple projects and processes at once.

A passion for continuous improvement, problem-solving, and personal development.

Familiarity with process improvement frameworks such as Lean or Six Sigma is a bonus, but your drive to learn and improve is what matters most!

Why You’ll Love This Role:

At The Change Agency, we believe in unlocking potential—yours and our clients’. You’ll work on diverse, exciting projects that create real impact, while developing your skills within a team that values collaboration, growth, and creativity. If you’re passionate about leading change, optimizing processes, and delivering exceptional results, this is the place for you!

Ready to Join Us?

We can’t wait to meet you! Send your resume to Monique@the-change-agency.ca by October 18, 2024.

The Change Agency jobs

Project & Process Lead