Visa sponsorships provided. $75,000 - $90,000 base salary, company equity, and benefits. Compensation will be determined based on qualification and experience.
About Us
Our mission is to redefine care for the most vulnerable. The healthcare system is failing the underserved. It's a struggle to find care, to afford care, and to receive quality care.
We are a company currently in stealth mode that is transforming the healthcare experience for low-income families through purpose-built, thoughtful technology.
We are funded by world-class investors including Sequoia Capital and Khosla Ventures as a Series A startup. We are led by a founder who grew up on Medicaid (public insurance) and personally knows the desperation of not being able to afford medically-necessary care. We achieved great demand in less than a year of launch and growing!
Here, we believe that anything can be achieved through pure will, determination, and grit. We value builders with a similar mindset.
The Role
We’re looking for passionate and ambitious operators to join us as builders. This is a hybrid role in San Francisco (at least 4 days in the office with builders and leaders). You’ll build unparalleled processes for families and help shape our roadmap.
In this role you will:
- Run initiatives in operation functions end-to-end. You’ll help define strategy for expansion, set northstar KPIs, build scalable processes, and drive mission-crucial initiatives.
- Build scalable processes. You’ll help take our operations team to new heights through improving processes and constructing playbooks.
- Partner with operations, clinical, and product teams across the company. You'll be a critical voice for articulating technical initiatives to further our mission.
Our Value Prop to You
- Compensation package with sign-on bonus, company equity, and benefits. Our builders are a critical part of our team, and we strive to reflect this through ownership and pay.
- Environment for growth and learning. You will have the opportunity to drive great impact and gain exposure to all functions of the company. Here, you can flex multiple realms of your technical skillset and creativity.
- Propel innovation in healthcare. We are leading the change in healthcare against traditional players with outdated systems. You’ll be able to operate in a fast-paced environment to ship and iterate.
- An energizing, compassionate team. Our team cares deeply about each other. We strive to elevate and uplift each other in our day-to-day work to do the best for our families. We don't believe in bureaucratic nonsense.
- Supporting your wellbeing. We provide benefits to allow you to do your best work: 1) Competitive medical, vision, dental, 401K, and life insurance, 2) In-person collaboration (we’re based in San Francisco), 3) Unlimited paid-time-off (PTO), 10 paid holidays, and parental leave, and 4) Paid company off-sites, meetups, and team bonding events.
The Requirements
We index on your experience, leadership, and hustle.
- At least 1-3 years of operational or analytical experience. This can mean (but is not limited to) you have work experience in any of the following areas: 1) Business operations at a high-growth or health tech startup, 2) Investment banking, private equity, or management consulting, or 3) Program management
- Excellent project management and process execution skills. You are able to handle complex and cross-functional initiatives, set goals, optimize workflows, and think through frameworks
- Experience or interest in business analytics and performance measurement, with strong skills in data analysis and metrics tracking using tools such as Excel, Salesforce, low-code tools, etc.
- Empathy, an entrepreneurial spirit, intellectual horsepower, and unbounded curiosity.
Who We're Looking For
This role would be a fit for you if you have the following:
- Pride in being the jack-of-all-trades. Everyone has heard of the ‘a jack of all trades is a master of none’ quote. However, what most people missed is the second half of the quote ‘a jack of all trades is a master of none, but oftentimes better than a master of one’. You know this, and it’s your superpower. You don’t view what you do as simply executing. Rather, to you, a process-oriented mindset pushes you to create impact for the world at scale.
- Operational execution. Strategy is 30%, and execution is the other 70% that gets you to the finish line. Your uncanny advantage is your strong strategic thinking coupled with your speed for execution. For teams you work with, you are known for bringing operational velocity - which is speed with a clear direction.
- Team-player and beginner's mindset. You thrive in a team and are curious about how technical decisions impact other teams such as clinical, operations, product, etc. and vice versa. You have a low ego and are willing to learn. You are willing to admit mistakes and have an open mindset.
- Compassion for families. You are absolutely relentless about putting our families first. You truly view this as an opportunity to help the most vulnerable. You can make product decisions with our families in mind.
- Force of nature. You take extreme ownership. There are no tasks or problems that are beneath you - even the most unsexy or complex. You are able to drive critical goals under ambiguity and constraints.
If you're passionate and excited about transforming the lives of families in need, working with a tight-knit team, and building something special, don’t hesitate to apply. Even if you are hesitant after reading this entire job description, just apply anyway. One small action can always change an entire trajectory :)