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About Us
Our mission is to redefine care for the most vulnerable. The healthcare system is failing the underserved. It's a struggle to find care, to afford care, and to receive quality care.
We are a company currently in stealth mode that is transforming the healthcare experience for low-income families through purpose-built, thoughtful technology.
We are well-funded by world-class investors including Sequoia Capital and Khosla Ventures. We are led by a founder who grew up on Medicaid (public insurance) and personally knows the desperation of not being able to afford medically-necessary care. We have seen great demand since launch and fired-up to continue expanding our mission.
Here, we believe that anything can be achieved through pure will, determination, and grit. We value builders with a similar mindset.
The Role
Our culture and team make us who we are. We’re looking for a passionate and process-minded operator to join us to grow and foster our team. This position is hybrid in San Francisco (at least 3 days in the office with leaders and builders). You’ll implement company-wide strategic projects to build a world-class environment.
In this role you will:
- Own and run the People & Talent function end-to-end. As the first HR hire, you’ll work closely with the leadership team to set up foundational processes and playbooks for rapidly hiring new team members and executing on our people strategy.
- Grow all-star people team. You’re excited to lead and manage an impactful team of people builders guided by strong values and empathy. You’ll help continue to build out your team and work stream as we continue to scale and enter new markets from payroll, benefits management, recruitment, onboarding, retention, and more.
- Build for Scale and Flexibility. We have grown exceptionally fast and expect that growth to continue to accelerate. That growth comes with the complexity of requirements that differ across the United States. You’ll collaborate closely with leaders to best balance optimal patient experience with varying regulatory requirements and that will support hypergrowth. It’s an interesting challenge that keeps us going everyday.
- Partner with operations, clinical, and product teams across the company. You'll be a critical voice for shaping different types of teams from supporting engineers, to clinicians, and to even corporate leaders.
Our Value Prop to You
- Compensation package with sign-on bonus, company equity, and benefits. Our builders are a critical part of our team, and we strive to reflect this through ownership and pay. Compensation will be determined based on qualification and experience.
- Create life-changing impact for millions. The work you do will have an immediate and significant impact on millions of lives. Low-income families are often turned away from care and treated with little respect in healthcare. You’re fired up to flip this narrative!
- Environment for growth and learning. You will have the opportunity to build the next category-defining company with a tight-knit team, drive great impact, and gain exposure to all functions of the company. Here, you can flex multiple realms of your skills and creativity.
- An energizing, compassionate team. Our team cares deeply about each other. We strive to elevate and uplift each other in our day-to-day work to do the best for our families. We don't believe in bureaucratic nonsense. We’re serious about our goals and move fast to deliver.
- Supporting your wellbeing. We provide benefits to allow you to do your best work: 1) Competitive medical, vision, dental, 401K, and life insurance, 2) In-person collaboration (we’re based in San Francisco), 3) Unlimited paid-time-off (PTO), 10 paid holidays, and parental leave, and 4) Paid company off-sites, meetups, and team bonding events.
The Requirements
We index on your experience, leadership, and hustle.
- At least 4 years of HR and/or talent experience. You’ve worked in human resources, recruiting, or in fast-paced company. Bonus points if you worked in healthcare or a high-growth startup
- Experience managing and structuring a HR team of up to 5 people. You’re a stellar leader and recruiting magnet when it comes to running a high-velocity People function.
- Experience with setting strategic direction. You’ll understand the company’s mission, influence strategic objectives, and guide your team to execute toward measurable growth goals.
- Experience in business analytics and metrics. You’re data driven and use that to inform your decisions.
- Excitement to get in the weeds and extreme hustle is needed. We are an early stage startup after all, and therefore, this could mean putting out fires on the weekend or diving into the smallest technical details. Everyone on the team is relentless about delivering their best work.
- 100% Commitment. This must be your full time and top commitment (not part time). This role has great opportunities for growth alongside the company, and your plan is to grow with it for the next 1-2 years. This role isn't suitable for people who have a side hustle at this time.
Who We're Looking For
This role would be a fit for you if you have the following:
- Pride in being the jack-of-all-trades. Everyone has heard of the ‘a jack of all trades is a master of none’ quote. However, what most people missed is the second half of the quote ‘a jack of all trades is a master of none, but oftentimes better than a master of one’. You know this, and it’s your superpower. You don’t view what you do as simply executing. Rather, to you, a process-oriented mindset pushes you to create impact for the world at scale.
- Operational execution. Strategy is 30%, and execution is the other 70% that gets you to the finish line. Your uncanny advantage is your strong strategic thinking coupled with your speed for execution. You can create scalable processes to grow your team.
- Team-player and beginner's mindset. You thrive in a team and are curious about how technical decisions impact other teams such as clinical, operations, product, etc. and vice versa. You have a low ego and are willing to learn. You are willing to admit mistakes and have an open mindset.
- Compassion for families. You are absolutely relentless about putting our families first. You truly view this as an opportunity to help the most vulnerable. You can make decisions with our families in mind.
- Force of nature. You take extreme ownership. There are no tasks or problems that are beneath you - even the most unsexy or complex. You are able to drive critical goals under ambiguity and constraints.
If you're passionate and excited about transforming the lives of families in need, working with a tight-knit team, and building something special, don’t hesitate to apply. Even if you are hesitant after reading this entire job description, just apply anyway. One small action can always change an entire trajectory :)
