**** This is a full time role that will be a "Second Shift" meaning 2pm - 10pm, 3pm - 11pm, or 4pm - 12 Midnight. ****
Overview
Are you a dynamic network engineer passionate about Aruba technology who is looking to take the next step in your career? You will be responsible for helping our MSP and our customer’s design, build, and maintain network systems that support their business operations. You will gain experience and proficiency in managing LAN/WAN/WLAN network environments to ensure the stability of diverse client networks and ecosystems. To be successful, you will be self-disciplined, work well on individual tasks in a team environment, and be able to work well and communicate clearly with both technical and non-technical personnel in high-stress situations.
The Skills You Will Gain:
- Experience engineering and architecting cutting-edge, dynamic Aruba solutions
- The opportunity to learn and collaborate with an advanced team of solution architects and pre-sales engineers along with technical delivery architects & engineers
- Learn the major product lines that this company offers and how Aruba technology performs for customers
- Experience and professional-level certifications with top manufacturing partners, particularly Aruba
- Build credibility and strengthen relationships with manufacturer partner teams, especially Aruba
- Gain insights into industry, technology, and customer trends with a focus on Aruba solutions
What Your Typical Day Will Be:
- Provide multi-technology consulting services to clients to analyze and provide strategies and solutions on all aspects of network systems, infrastructure, and related technology components, with a focus on Aruba solutions
- Diagnose and correct technical problems with LAN, WAN, and WLAN network components, and end-device network clients (including handheld devices), with an emphasis on Aruba technologies
- Maintain and troubleshoot networking systems including but not limited to routers, switches, firewalls, wireless systems, and end-user network clients, particularly those involving Aruba products
- Install, configure, and test updates and upgrades to network hardware and firmware, including Aruba hardware
- Document all work actions as required by our company and clients in accordance with standard policies and procedures
- Work with our clients, and third-party technical and service teams to maintain, troubleshoot, and connect technical issues, with a focus on Aruba solutions
- Perform basic systems testing and operational tasks for a wide variety of network systems, emphasizing Aruba technology
- Support multiple technical systems in 24 x 7 operational environments with high uptime requirements.
- Varied shift schedules may include day, night, and weekend hours
- Other duties as assigned
What You Bring to The Table:
- Bachelor’s degree in computer science, information systems, or a related field, or equivalent corporate or military training
- A minimum of five (5) years of full-time experience performing installation, maintenance, troubleshooting, and error correction on a variety of network, LAN, WAN, and WLAN technologies, including but not limited to firewalls, routers, switches, wireless controllers, wireless access points, and end-device network clients, with a focus on Aruba solutions
- Aruba certifications highly desirable; CCNP and other Cisco certifications required
- Demonstrable knowledge of TCP/IP protocols and implementation
- Working knowledge of general client and server operating systems and back-office applications, including but not limited to the Microsoft
- Windows Operating System (multiple versions), Microsoft Office, Microsoft Excel, Microsoft Outlook, etc.
- Strong communication skills in the English language, with the ability to communicate clearly with both technical and non-technical personnel in high-stress situations
- Ability to work in a self-directed manner on multiple tasks or projects, with excellent organizational and time-management skills
- High level of professionalism, particularly working with and assisting clients with technical questions and issues
- Ability to produce and maintain documentation of information security systems using a variety of tools (i.e., Microsoft Word, Microsoft Visio, Microsoft Excel, Microsoft SharePoint, etc.)
- Must meet all requirements to obtain a Federal Transportation Workers Identification Card (TWIC)
- Ability to work on varied shifts which may include 5 x 8 hours, 4 x 10 hours, nights, and weekends
- Foundational knowledge of Cisco IOS and Cisco Nexus OS. Experience in HP and Brocade switching equipment is desirable
- Working knowledge of IP internetworking/IP routing protocols (OSPF, BGP), Quality of Service (QoS), IP multicast, etc.
- Manufacturer certifications for technical knowledge and product-specific skills, with a preference for Aruba certifications
