Technical Program Manager
What you need:
● Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
● Exceptional communication and collaboration skills.
● Excellent problem solving and influencing skills.
● A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker.
● Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives.
● Deep focus on execution, follow-through, accountability, and results.
● Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
● Highly tuned emotional intelligence, good listener, and deep-seated empathy for teams and partners.
● Dive into product and engineering metrics through DevOps, Pendo, and other tools.
● Weekly Release Reporting and metrics on trends and release quality.
● Negotiate, plan, and manage all release activities.
● Continually work towards making improvements in the release process.
● Manage relationships and coordinate work between different teams including Product, Engineering, QA, Implementation, Customer Support, Customer Success, and Marketing.
Required Skills and Experience:
● 3+ years of previous release and/or project management experience, (Experience project managing technical releases (or projects) required).
● Advanced knowledge of software development lifecycle, IT.
● Demonstrated ability to coordinate cross-functional work teams toward task completion.
● Demonstrated analytical skills.
● Advanced written and verbal communication skills a must.
● Problem solver, go to person driving clarity across the organization.
● Knowledge of CI/CD, Jira or release management.
● Strong familiarity with project management software tools, methodologies, and best practices.
● 5+ years of experience supporting agile development projects.
● PMP, Agile Scrum Master certification preferred.
Benefits
· Health & Dental Insurance.
· Vision Insurance.
· Short-Term and Long-Term Disability.
· Group Term Life Insurance.
· Unlimited PTO and paid holiday program.
- Flexible working environment with the potential to move and expand skill sets.
- Extremely collaborative environment with a focus on building and delivering great experiences for our clients.
- Ability to contribute and have a meaningful impact on the company.