Description
- Compile, sort, verify, and correct data to be entered
- Meets business metrics and goals, KPIs, SLA, and quality targets
- To ensure meeting a minimum of 95% quality score by avoiding entry mistakes
- Manage filing and routing of source documents after entry
- Update data in appropriate systems in an accurate and timely manner to avoid
backlogging
- Contributes to project improvement ideas
- Proactively raises issues and solves it
- Collect product information
- Translating content from English to Arabic and vice versa.
- Creating and editing content to raise brand awareness.
- Follow all relevant policies, procedures, and processes in order for the daily work to
be carried out in a controlled and consistent manner
- Contribute to the identification of opportunities for continuous improvement of
processes, practices, work processes, cost-effectiveness, and productivity
enhancement
- Promote to other employees within the organization the implementation and
adherence to policies, procedures, processes, and instructions
- Follow daily operations relating to the job to ensure work continuity
- Contribute to preparing timely and accurate reports that concern the line of work to
meet the requirements, objectives, and standards
- Ensure the satisfaction of both internal and external customers by addressing their
needs in a courteous and timely manner