Join Crain Insurance Group, a dynamic and welcoming company located in the heart of Houston, Texas. We are passionate about providing exceptional insurance services and are seeking an enthusiastic Insurance Administrative Assistant to become a vital part of our team. In this role, you will be the backbone of our administrative operations, ensuring that our processes run smoothly and efficiently. Your contributions will directly influence our ability to serve our clients accurately and promptly. With a positive work environment and a culture that encourages collaboration and growth, Crain Insurance Group is more than just a workplace; its a community. If you have a keen eye for detail and a passion for organization, we would love to have you onboard to support our mission of delivering outstanding service. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Flexible Schedule Mon-Fri Schedule Hands on Training Tuition Reimbursement Evenings Off Monthly Bonus Opportunities Appreciation Lunches Quarterly Outings Weekly Team Meetings Home & Work Life Balance Career Growth Opportunities Responsibilities Client Support: Provide administrative support to insurance agents, ensuring all necessary documentation is processed accurately and promptly. Data Entry: Maintain and update client records in the database, ensuring all information is current and correct. Communication: Act as a liaison between clients and agents, facilitating smooth communication and timely responses to inquiries. Scheduling: Coordinate appointments and meetings for agents, ensuring optimal use of their time and resources. Reporting: Assist in the preparation of reports by compiling data from various sources to support agency operations. Office Coordination: Maintain an organized office environment, ensuring supplies are stocked and technology is functioning. Requirement Experience: Prior experience in an administrative role preferred, ideally within the insurance industry. Communication Skills: Strong verbal and written communication skills with a focus on customer service. Attention to Detail: Exceptional organizational skills and the ability to manage multiple tasks effectively. Tech Proficiency: Proficient with office software, including Microsoft Office and database management systems. Team Player: Ability to work well in a collaborative team environment, promoting a supportive atmosphere. Positive Attitude: A welcoming and inviting demeanor that makes clients feel valued and appreciated.