Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application.
Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?
At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you!
Job Description
What will you work on?
Candidate will provide support to day-to-day Model Shop operations and take on a central liaison role for incoming and outgoing prototyping workflow. The Model Shops are our in-house prototyping facilities (complete with fabrication machinery such as 3D printers, lathes, CNC mills, paint booths, etc.). The Model Shops service cross functional teams such as Design and Engineering by creating 3D prototypes of potential future toys throughout their development lifecycle. The position reports to the Manager, Prototype Engineering Model Shops and scopes two Model Shops, one in Toronto and the other in Los Angeles along with periodic support of Tinker Labs in both locations.
How will you create impact?
Central liaison between Model Shop staff and Model Shop customers
- Respond to incoming requests through online platform in a timely manner.
- Liaise with Model shop staff and prototype engineers where job requests have potential issues.
- Communicate and review issues with internal clientele when a request is not achievable or requires modifications.
- Assist in expediting and navigating internal approval processes.
- Continue to update clientele on project status based on info supplied by team.
External Vendor Liaison and Administration
- Assist in setting up new vendors (3D print shops, material suppliers, service providers)
- Communicate and collaborate with external vendors, getting quotes, giving them orders and following up with status…etc.
- Facilitate any day-to-day requests involving freelance service providers and contractors.
- Order suppliers, parts, and services for two shops as needed.
- Processing incoming invoices and moving the process along, for shop and team expenses
General Assistance
- Helping in inventory management records
- Maintain and keep internal website updated with new capabilities.
- Help determine areas of improvement for both shops and processes through collaboration with Manager and other team members.
- Participating in occasional operations and continuous improvement initiatives.
- Schedule improvements
- Helping in presentations and gathering data and metrics.
What are your skills and experience?
- Experience positively managing customer interactions and resolving issues positively in a client-facing role.
- Fluency in Microsoft Office, particularly Outlook, Word, Excel and PowerPoint
- Comfortable working in a prototyping environment
- Some project management experience, with a history of tracking and coordinating multiple projects across different phases of development preferred.
- Experience collaborating with cross-functional to monitor projects and tasks and escalate to team to ensure their completion
- Experience in purchasing (requesting quotes, placing purchase orders, etc.) preferred
- Knowledge with SAP is a plus.
What You Can Expect From Us
Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.
- Growth and Career Opportunities
- Flexible Work Hours
- Innovation, Collaboration and Fun
- Comprehensive Benefits
- Other fun Perks!
What’s it like to work here?
Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.
Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.
Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at TAinquiries@spinmaster.com or by phone at 416 364-6002 and we will work with you to meet your accessibility needs.
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We do appreciate all interest; however only those selected for interview will be contacted.