Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.
At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.
The Incident Response Engineer (Level 3) plays a critical role in Availity’s Security Operations Center (SOC), responsible for protecting our online and corporate assets. This role involves leading complex incident investigations, utilizing SIEM/SOAR platforms, and implementing effective incident response strategies. The Engineer will mentor junior team members, manage advanced incident response processes, and work closely with other security teams to ensure rapid and effective incident resolution.
Sponsorship, in any form, is not available for this position.
Location: Remote, US
Why Work On This Team
- This team is highly invested in sharpening and growing your skills, therefore advanced and continuation training is a high priority.
- We strive to grow our analysts and engineers to be versatile and highly contributable to the team’s mission, therefore we encourage members to experience and gain exposure to multiple functions and capabilities of the SOC.
- We pride ourselves in constantly searching for the best technologies to achieve our mission of protecting and securing healthcare data; you will be performing your duties on the most modern and efficient technologies and software!
Role Qualifications
- Bachelor’s degree in Cybersecurity, Information Technology, or a related field; or equivalent work experience
- Minimum of 4-6 years in cybersecurity, with substantial experience in incident response
- Proven experience with advanced incident response tools and SOAR platforms
- Experience with endpoint and network security technologies (e.g., ZTNA, WAF, IPS)
- Proficiency in using and managing SOAR platforms to automate incident response workflows
- Strong understanding of network infrastructure devices (e.g., firewalls, IDS/IPS)
- Proficiency in scripting languages such as Python and PowerShell
- Experience with SIEM technologies like Splunk
- Experience with host forensics on various operating systems
- Knowledge of regulatory compliance frameworks (e.g., HIPAA, HITRUST)
- Strong analytical, problem-solving, and decision-making abilities
- Excellent communication and interpersonal skills
- Advanced certifications such as GCIH, GCFA, GNFA, CISA, or equivalent.
Job Preferences
- Experience with healthcare-related standards (HIPAA and HITRUST).
- Active CISSP, GIAC, AWS, or industry-related certifications.
- Experience in multiple cybersecurity roles as per NICE framework.
What You Will Be Doing
- Incident Analysis and Response:
- Lead complex investigations into advanced security incidents and coordinated attacks.
- Conduct comprehensive incident analysis to assess potential impacts and recommend mitigation strategies.
- Utilize SOAR platforms to orchestrate and automate incident response workflows.
- SOAR and Automation:
- Develop and manage automated workflows using SOAR platforms to enhance incident response efficiency.
- Create and optimize SOAR playbooks for various incident types to streamline response processes.
- Continuously improve and refine SOAR configurations to adapt to the evolving threat landscape.
- Strategic Planning:
- Develop and implement incident response strategies to counteract emerging threats.
- Integrate incident response plans into broader security operations and ensure alignment with business goals.
- Mentorship and Training:
- Mentor junior engineers, providing guidance and sharing best practices in incident analysis and response.
- Lead training sessions to enhance the team’s capabilities and readiness.
- Collaboration and Communication:
- Engage with senior management to recommend strategic incident response adjustments.
- Collaborate with external incident response organizations to benchmark and refine practices.
- Represent the incident response team in cross-departmental initiatives and discussions.
- Continuous Improvement:
- Evaluate the effectiveness of current incident response practices and suggest improvements.
- Participate in post-incident reviews to identify lessons learned and enhance response strategies.
Availity Culture And Benefits
- Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!
- Culture is important to us and there are many ways for you to make your mark here!
- We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.
- Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
- We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
- We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
- Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
- Interested in furthering your education? We offer education reimbursement!
- Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
- Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.
Next Steps
After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.
Interview Process
- Recruiter resume review
- Manager resume review
- Recruiter video interview
- ConveyIQ video interview
- Manager video interview
- Panel video interview
Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.
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