Company Overview
RobotLAB is an award-winning startup specializing in innovative robotic integration solutions across diverse industries such as education, banking, hospitality, healthcare, and small businesses. With over a decade of experience and tens of thousands of robots deployed, RobotLAB is a leader in making robotics practical and accessible for enterprises.
Position Overview
We are seeking an organized, detail-oriented Logistics Coordinator to manage domestic and international logistics. The ideal candidate will handle everything from small package shipping to freight coordination, ensuring smooth and cost-effective shipment processes. This is an in-office role for candidates located within a 20-mile commute. Remote or hybrid options are not available.
Key Responsibilities
- Prepare shipping labels and Bills of Lading (BOLs) for domestic and international shipments.
- Ensure compliance with international shipping requirements and customs documentation.
- Obtain and negotiate competitive shipping quotes with carriers.
- Manage the full lifecycle of shipments, from dispatch to delivery.
- Maintain clear and professional communication with customers and carriers via phone and email.
- Verify and process all shipping documents, including invoices and customs forms, with a high level of accuracy.
- Track and monitor shipments, providing timely updates to internal teams and clients.
- Collaborate with cross-functional teams to ensure seamless logistics operations.
- Continuously evaluate and refine logistics processes to enhance efficiency and reduce costs.
Requirements
- Strong background in logistics or administrative work.
- Excellent multitasking abilities and comfort working in high-pressure environments.
- Proficient in managing both domestic and international shipments.
- Strong attention to detail and organizational skills.
- Ability to navigate challenging situations
- Excellent communication skills for liaising with customers and carriers.
- Ability to lift up to 50 pounds
- Ability to work on-site, with a commute of no more than 20 miles.
Benefits
- Dental Insurance
- Health insurance
- Vision Insurance
- Paid Time Off
- Wellness Features: Natural Lighting, Arcade Area, Relaxation Areas, On-site Fitness Facilities,
- Coffee Bar, Cafe and Covered Parking